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Practice Management Alert
Practice Management Alert
Practice Management Alert - 2009; Volume 9, Number 12
Improve Your A/R by Collecting Surgical Deductibles Up Front
Find out early on if the patient won't be able to pay your practice. With fewer patients ...
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You Be the Billing Expert:
Who Do You Bill When You're a Non-Par Provider?
Question: I have found it virtually impossible to find out the allowable when your provid...
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News You Can Use:
CMS Scraps Consults, Cuts Pay by 21.2%
Bonus: CMS increases pay for office visit codes. Every year, practices wait for the Medic...
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Coding Corner:
Learn CCI Basics -- Or Watch Denials Flood In
Not overriding when you can means missing billable services. When a payer blames claim de...
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Payer Updates:
Senate Probe Uncovers Major Underspending by Several Payers
Plus, Georgia insurance commissioner slaps UHG with hefty fines for payment delays. A U.S...
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READER QUESTIONS :
Count Supply Cost in In-Office Procedure Pay
Question: My doctors want me to bill for supplies, such as surgical trays, that they use ...
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READER QUESTIONS :
You Can Skip Modifier 51 for Some Carriers
Question: I previously often used modifier 51. Now,I'm unsure when it is required. Do som...
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READER QUESTIONS :
You Have a Reprieve -- Red Flags Rule Delayed
Question: I thought the Red Flags Rule was due to go into effect this month. I haven't he...
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READER QUESTIONS :
Avoid Billing for Government-Provided H1N1 Drug
Question: Our practice is planning to offer H1N1 vaccinations. How should we bill for the...
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Practice Management Alert - 2009; Volume 9, Number 11
Avoid On-Call Fraud Accusations With This Billing FAQ
Beware: You can't capture ER coverage services with after-hours codes. If you bill incorr...
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You Be the Billing Expert:
Does Timely Filing Miss Always Mean No Pay?
Question: A payer denied our claim because we missed the timely filing deadline. The prob...
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Lower Overhead, Improve Care With House Calls
Weigh the benefits of offering in-home visits to your patients. If your practice is looki...
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Considering House Calls? Get the Scoop on Billing
If you can't prove medical necessity, skip 99341-99345. Watch out: If your physician is t...
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Payer Updates:
Check Your Payers Against the AMA's 2009 Report Cards
See which payers rank highest in 6 billing categories. Are you curious about where your t...
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READER QUESTIONS:
Overcome Complicated Complication Differences
Question: A patient who is in the 90-day global period of a surgical procedure has compli...
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READER QUESTIONS:
Your E/M Doesn't Have to Match the Hospital's E/M
Question: My physician removed a catheter in an outpatient hospital exam room. Should I i...
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READER QUESTIONS:
Avoid Double-Billing Radiology Procedures
Question: A patient suffered a blow to the head and displayed symptoms of dizziness, slee...
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READER QUESTIONS:
What Product Code for Swine Flu Vaccine?
Question: I bill for a pediatrician. Some patients' parents are requesting that their chi...
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READER QUESTIONS:
Your Practice Doesn't Get to Set Co-Pays
Question: We are having an issue in our office regarding 56441. The patient had a vaginal...
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Practice Management Alert - 2009; Volume 9, Number 10
Step Up Your Collection Efforts With Credit Card Acceptance
Caveat: Protect your patients' credit information to comply with privacy, identity theft ...
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You Be the Billing Expert:
Do You Bill the Payer After Benefits Run Out?
Question: A patient who is receiving mental health services has used up all his benefits....
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News You Can Use:
Learn 2 New CMS Appeal Thresholds Before Filing
CMS changes amounts -- here are the details you need to know. The time has come yet ...
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Coding Corner:
3 Tips Eliminate 'Admit' Coding Confusion
CMS changes amounts -- here are the details you need to know. The time has come yet ...
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Payer Updates:
Aetna Announces New Policy of Payment Refusal for 'Never Events'
Make sure you know the extra steps you need to take as well. Many payers are jumping on t...
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READER QUESTIONS:
Expect Payment for H1N1 Administration
Question: Our practice is preparing to administer the H1N1 vaccine. How will we bill Medi...
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READER QUESTIONS:
Learn the Fee Schedule Column Differences
Question: I hear all the time that I should be looking at the Medicare Physician fee sche...
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READER QUESTIONS:
Don't Write Off Non-Par Medicaid Bills
Question: I was told that if a patient has Medicaid (which we do not participate in) we c...
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READER QUESTIONS:
Payer Preference Determines G0027 Vs. 89321
Question: Code G0027 is listed as a provider performed microscopic procedure to test for ...
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READER QUESTIONS:
You Can Append 25 to Critical Care
Question: My surgeon performed critical care services and laceration repairs on the same ...
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Practice Management Alert - 2009; Volume 9, Number 9
Seek Outside Help For Lingering Payer, Claims Issues
When a problem payer won't communicate, lean on your colleagues for support. What if you ...
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You Be the Billing Expert:
Can You Incident-to Bill Under the Medical Director?
Question: Is there any circumstance in which a group can bill all services and all provid...
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Quick Quiz Answers:
Find Out Where You Need to Hone Your Collections Skills
Check your answers from last month's collections quiz. You know that solid collections kn...
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News You Can Use:
No-Pay Consult Proposal Could Hit Practices Hard
Your revenue might go down, but your compliance will be up. If your practice relies on co...
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Payer Updates:
Watch the Mail If You're Part of the BCBS Settlement
Plus, Aetna, UHC launch WhiteGlove House Call service in Texas. If your physician was pa...
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In other news:
In other news:
WhiteGlove is a company that allows its customers and their families to schedule medical v...
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READER QUESTIONS:
Do Your Homework Before Hiring Outside Help
Question: Our practice just combined with another practice, and we're thinking about outs...
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READER QUESTIONS:
Let Payers Reduce Your Multiple Procedure Fees
Question: Are insurance companies allowed to reduce our fees for multiple procedures perf...
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READER QUESTIONS:
Having a Physician Sign All Notes Is Good Practice
Question: The Pennsylvania Medical Society states that if a PA prescribes medications, th...
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READER QUESTIONS:
Don't Waste Time Billing $0 Charges
Question: I bill post-op visits with CPT code 99024 and charge $0. Sometimes it goes thro...
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READER QUESTIONS:
Maximize Billing for Oxygen Therapy in the Office
Question: Can we bill for oxygen therapy given to patients in the office during an E/M se...
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Practice Management Alert - 2009; Volume 9, Number 8
Master the Art of Working With -- Or Around -- Problem Payers
Follow this 3-step path and get results from every payer. At some point in her career, ev...
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You Be the Billing Expert:
Electronic Vs. Paper Record Retention
Question: My practice is running out of space for storing our paper records. How long do w...
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Coding Corner:
Begin Prep for ICD-10 and HIPAA Form Changes
Tip: Make sure your software vendor is preparing, too. Changes are on the horizon, and al...
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Quick Quiz:
Test Your Collections Skills With 5 Questions
Know what your options are for non-par patients. You know that solid collections knowledg...
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Payer Updates:
BCBS Recovered $350 Million in 2008 Anti-Fraud Efforts
Plus, Medicare strike force hands out justice in Motown. The Blue Cross and Blue Shield A...
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Reader Question:
Geography Affects Your Payments
Question: My physician has asked me to explain how to figure out what our reimbursement w...
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Reader Question:
NGS Plans to Retract Lesion Coding LCD
Question: Our practice is very confused about a recent LCD from NGS about how they want u...
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Practice Management Alert - 2009; Volume 9, Number 7
Consider Patient Payment Plans Rather Than Collection Agencies
Avoiding aggressive collections efforts can save patient relations and money. If your pro...
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You Be the Billing Expert :
Medicaid Secondary Balances
Question: A patient has a Medicare replacement plan and then has Medicaid as secondary in...
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Employ Promissory Notes and Payment Agreements
Using a standard form can help you set up patient payment plans. When you're setting up p...
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Coding Corner:
Capitalize on Physician's After Hours Services
Show your payer the cost of not paying on after-hours codes. If your practice is open dur...
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Payer Updates:
Indiana Joins Ohio in Requesting Anthem Payment Investigations
Plus, Humana ranks as fastest payer. In May the Indiana State Medical Association filed a...
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READER QUESTIONS :
Prevent Co-Surgery Denials With Modifier Help
Question: Our physicians often work with other surgeons in the operating room. We seem to...
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Reader Question:
Turn Over Records Even If Patient Owes You
Question: We have a patient with a large balance. She recently called our office and aske...
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Reader Question:
Don't Just Cover Up Paper Claim Errors
Question: When we have to submit a paper claim and we make a mistake on the form, can we ...
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Practice Management Alert - 2009; Volume 9, Number 6
Better Collections Rates Start With Better Collections Skills
Well-trained billers may be your biggest assets toward improved collections. ...
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You Be the Billing Expert:
Recouping Missed Payments
Question: Ive landed a job with a private practice where no one seems to follo...
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News You Can Use:
Breathe Easier Thanks to the Red Flags Rule Delay
Youll have more time to get your practice in shape. If youre still ...
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Sample collections role-play scenario
Use two volunteers. Have one play the collector and one play the patient. The ...
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READER QUESTIONS:
PQRI Participation Doesn't Have to Be Hard
Question: Reporting on PQRI measures seems complicated. Im not sure my office has the ti...
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Payer Updates:
Cigna Reduces Your 25 and 59 Documentation Requirements
Plus, Cigna launches cost estimator software. Effective April 27, C...
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In other news:
In other news:
In April Cigna launched a cost of care estimator. This tool is designed to help ...
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READER QUESTIONS:
Beware of Payer Tactics During Contract Negotiation
Question: Im trying to negotiate a new fee schedule with a payer. This payer w...
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READER QUESTIONS:
Reserve IPPE Billing for First 12 Months
Question: A Medicare patient came to our office for his IPPE exam. However, he...
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READER QUESTIONS:
Employ Modifier 55 for Post-Op-Only Care
Question: Because we are in a small, rural town, our physician sends many pati...
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READER QUESTIONS:
Tap Into E-Prescribe 2 Percent Bonus Basics
Question: I heard that physicians may receive bonuses for e-prescribing. What ...
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Practice Management Alert - 2009; Volume 9, Number 5
Stop Letting No-Shows Drain Your Practice Reimbursement
One key is knowing which of your payers let you charge no-show fees. ...
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You Be the Billing Experrt:
Medicare as Secondary Payer
Question: Getting Medicare to pay when it is the secondary payer is difficult....
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Clip and Save:
Hold Patients Accountable for Missed Visits With These Tools
Use a series of letters to explain the consequences of missed appointments. ...
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Quick Quiz Answers:
Suffering From Incorrect E/M Billing? Check Here
Hone your E/M skills with the answers to last months quiz. Evaluati...
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Payer Updates:
CMS Revises PECOS Enrollment Stance -- But Not Officially
Dont breathe a sigh of relief just yet,experts caution. If youve be...
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READER QUESTIONS:
Don't Let Medicare Set Your Fees
Question: I have a procedure code that one insurance allows $185.00, yet Medic...
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READER QUESTIONS:
Face-to-Face Matters When Billing on Time
Question: My physician met with an elderly patients family to discuss treatmen...
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Practice Management Alert - 2009; Volume 9, Number 4
Think the Red Flags Rule Doesn't Affect You? Think Again
Get to know the new identity theft rules that many practices are overlooking. Your practi...
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You Be the Billing Expert:
Incident-To Supervision Requirements
Question: A patient came in to see one of the physicians in our practice. The doctor devel...
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What is the difference between HIPAA and Red Flag?
HIPAA: HIPAA privacy regulations are for protecting a patient's private data or personal h...
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Coding Corner:
Suffering From Incorrect E/M Billing? Find Out Fast
Evaluation and management services represent the bulk of what most practices bill these da...
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Clip and Save:
Set Up Your Red Flags Plan With These 6 Tips
Ensure your practice is ready by May 1 with a top-notch plan. You-ve got less than two mo...
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Still Using the Old ABN, NEMB Forms? Stop Now
The drop-dead date for using the updated advance beneficiary notice (ABN) just passed, so ...
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You Be the Billing Expert :
Incident-To Supervision Requirements
Answer: No, you cannot bill this service as incident-to the physician or the physician ass...
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Payer Updates:
AG Cuomo Hits Aetna, Excellus in Continuing Investigations
New York Attorney General Andrew Cuomo continues his year-long investigation of the insura...
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Reader Questions :
Follow Payer Preferences for Destruction Billing
Question: My physician removed 14 premalignant lesions from a patient's face, neck, and sc...
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Reader Questions :
EMTALA Only Applies in the ER
Question: A patient comes to our office, presenting with inner ear pain and dizziness. He ...
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Reader Questions :
Always Bill the Most Appropriate Code
Question: We keep getting denials on certain codes from certain payers. My physician says ...
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Practice Management Alert - 2009; Volume 9, Number 3
PECOS Has a 'Flaw' That May Prove Fatal to Your Practice
If you work in the system on your doc's behalf,you-re putting his Medicare credentials a...
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Get the Facts on CMS' 30-Day Retro Billing Rule
You won't forfeit quite as much money as previously expected. While CMS has cut the per...
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Don't Be Left Empty- Handed -- Bill the Patient
You don't necessarily have to forgo payment due to denial. When you put a claim through...
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Missing Incident-To Signs Could Cost You 15 Percent
Knowing the rules determines 100 percent vs. 85 percent pay. In the office setting, inc...
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You Be the Billing Expert:
Interpreter Services Billing Varies by Payer
Question: My question is regarding a patient of ours who is deaf. She came to us for an ...
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Payer Updates:
BCBS Settlement Provisions Are Now in Effect
Get to know the settlement details. If you bill to Blue Cross Blue Shield, take note. T...
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READER QUESTIONS:
Identify the Request Before Billing a Consult
Question: If our doctor does surgery on a patient who is an inpatient, shouldn't we be c...
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READER QUESTIONS:
Check Documentation for Malfunction Specifics
Question: I would like to know the correct coding for malfunctioning of a Porta catheter...
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Practice Management Alert - 2009; Volume 9, Number 2
Perfect Your Non-Par Collections With 4 Options
Prevent hundreds of dollars from running out the door with these expert tips. There are...
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You Be the Billing Expert:
Denials Based on Old CPT Codes
Question: Our practice is having trouble billing the new codes for 2009, in particular C...
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Coding Corner:
Proactively Avoid Denials By Knowing the CCI Edits
Knowing when you can append a modifier is your key to success The start of a new year m...
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Learn When You Can Override CCI Edits
Get reimbursement for bundled codes in 3 simple steps. There are times when you can ove...
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Payer Updates:
Prepare for Restaurant-Style Ratings By BCBS
Plus, Anthem introduces price conscious plan. As part of a continued push by payers and...
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In other news:
In other news:
Get ready to learn the ins and outs of yet another medical plan if you bill in Nevada. O...
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Reader Questions:
Don't Count on Pay Just Because There's a Code
Question: A new patient came to our office, and the physician did a complete workup, res...
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Reader Questions:
Securing CLIA Waivers Could Mean More Pay
Question: During a practice meeting last week, the subject of Clinical Laboratory Improv...
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Reader Questions:
Base Total RVU Calculations on 3 Details
Question: How do I determine which RVUs to use in the Medicare fee schedule for reimburs...
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Practice Management Alert - 2009; Volume 9, Number 1
Fight Back Against Lost Pay on High-Cost Procedures
One payer offers you a new tool that may help you collect from patients. Rising costs a...
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You Be the Billing Expert:
Paper vs. Electronic -- The Claims Submission Debate
Question: Does Medicare accept paper claims anymore? I-ve heard that all claims have to ...
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New Credentialing Reg Will Cost You 2 Years' Pay
Starting Jan. 1, you can't retroactively bill back 27 months Billing for a new provider...
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Save Hundreds With These A/R Best Practices
Tip: Assign each biller a list of payers to contact every month. You know that every pe...
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Payer Updates:
Prepare for Increasing Number of Healthcare Credit Cards
Plus, billers in New York should watch out for errors on Part B claims. Credit cards sp...
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In other news:
In other news:
If you-ve received a few inexplicable denials from your payer, the problem might be due ...
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Reader Questions:
Submit Claim for Non-Par, Too
Question: How do you submit claims to Medicare for a non-par provider? All my physicians...
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Reader Questions:
Apply Locums Tenens for Physician Absence
Question: We have a temporary physician coming in for a couple of weeks to cover patient...
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Reader Questions:
Prove Separate Service Before Billing E/M in Global
Question: If my doctor is charging an E/M and a FNA, is modifier 59 appropriate? Our pay...
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Reader Questions:
Check Secondary Payer Copay Rules
Question: A patient's primary insurance had a $15 copay, which we collected from the pat...
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