Practice Management Alert
Turn Over Records Even If Patient Owes You
Question: New York Subscriber Answer: You cannot hold the patient's medical records "for ransom," experts advise. You must release records to the patient according to your state regulations. Many states have laws prohibiting practices from withholding patient records because they have an outstanding balance. In New York you need to release the records within 15 days (or 30 if you have an acceptable excuse for the delay). Additionally: Consult the experts:
Practice Management Alert
- Consider Patient Payment Plans Rather Than Collection Agencies
Avoiding aggressive collections efforts can save patient relations and money. If your provider does not [...] - You Be the Billing Expert :
Medicaid Secondary Balances
Question: A patient has a Medicare replacement plan and then has Medicaid as secondary insurance. [...] - Employ Promissory Notes and Payment Agreements
Using a standard form can help you set up patient payment plans. When you're setting [...] - Coding Corner:
Capitalize on Physician's After Hours Services
Show your payer the cost of not paying on after-hours codes. If your practice is [...] - READER QUESTIONS :
Prevent Co-Surgery Denials With Modifier Help
Question: Our physicians often work with other surgeons in the operating room. We seem to [...] - Reader Question:
Turn Over Records Even If Patient Owes You
Question: We have a patient with a large balance. She recently called our office and [...] - Reader Question:
Don't Just Cover Up Paper Claim Errors
Question: When we have to submit a paper claim and we make a mistake on [...] - Payer Updates:
Indiana Joins Ohio in Requesting Anthem Payment Investigations
Plus, Humana ranks as fastest payer. In May the Indiana State Medical Association filed a [...]
