If you cancel or reschedule your live remote proctored electronic exam date/time more than 24 hours before the start of your exam, there'll be no fee.
If you don't show up to your scheduled live remote proctored exam OR you don't meet the requirements to take the exam, this will be considered a no-show and your exam voucher will be canceled and a new voucher must be purchased (or a 2nd attempt used, if available) to reschedule.
Please review these video instructions to learn how to cancel or reschedule your exam under Live Remote Proctor > Rescheduling or Canceling your Exam.
Electronic exams taken at a testing center can be canceled or rescheduled for no fee if changes made are more than 15 days prior to your scheduled date. Between 15 days and 2 days in advance of the appointment, the fee is $25. The fee is paid online to Meazure Learning. Candidates can't reschedule or cancel less than 2 days in advance.
If you don't show up to your scheduled testing center exam OR you don't meet the requirements to take the exam, this will be considered a no-show and your exam voucher will be canceled and a new voucher must be purchased (or a 2nd attempt used, if available) to reschedule.
Please review these video instructions to learn how to cancel or reschedule your exam under Domestic Testing Center > Rescheduling or Canceling.