AAPC - Advancing the Business of Healthcare

What is the cancellation or rescheduling policy for live remote proctored exams?

You may not reschedule or cancel your testing appointment less than 48 hours in advance.

The cancellation and rescheduling policy for live remote proctored exams is as follows:

  • Within 48 hours prior to exam: cancellation and rescheduling is unavailable. If you do not show for your exam time, you will be considered a "no-show." You exam attempt will be forfeited and a new voucher must be purchased (or a 2nd attempt used, if available) to reschedule.

  • 48 hours or more prior to exam: you may reschedule or cancel with no applicable fee.

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