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Good afternoon,
I am a new Office Manager and I have a scenario that has come up that I haven't encountered yet, and wanted to see if anyone else had more knowledge on this. We have an established patient with our office that has a Tricare Reserve Select (she is the sponsor) as her primary policy, as well as a commercial BCBS through her husband for her secondary. She has chosen to become a surrogate and will be seen in our office for this pregnancy. She has now enrolled in a BCBS policy under herself specifically for this surrogacy and the patient feels very strongly that we are not to bill her other insurances first because of the type of BCBS policy she signed up for. It feels wrong to not bill the other insurances, when we are aware of them. I did try reaching out to BCBS and the waters were further muddied for me..
Thank you so much for any help, I really appreciate it!
Lacey K
I am a new Office Manager and I have a scenario that has come up that I haven't encountered yet, and wanted to see if anyone else had more knowledge on this. We have an established patient with our office that has a Tricare Reserve Select (she is the sponsor) as her primary policy, as well as a commercial BCBS through her husband for her secondary. She has chosen to become a surrogate and will be seen in our office for this pregnancy. She has now enrolled in a BCBS policy under herself specifically for this surrogacy and the patient feels very strongly that we are not to bill her other insurances first because of the type of BCBS policy she signed up for. It feels wrong to not bill the other insurances, when we are aware of them. I did try reaching out to BCBS and the waters were further muddied for me..
Thank you so much for any help, I really appreciate it!
Lacey K