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Wiki CPT 96910 denials

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Metroderm

Networker
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Location
Little Ferry, NJ
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Recently United Healthcare sent us a letter saying that we should bill with 96900 instead of 96910.
Fidelis had gave us a same issue and now united healthcare.
We have no choice to resubmit with office note, but it will be big hassle for us because patient comes in 2-3 times a week.
Does anyone having same issue?
I read some of old thread about this codes and still it's confusing.
96900 - Tar/Petrolatum should be applied by patient and 96910 should be applied by medical staffs.
Is this correct information?
 
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