sandraclark5123@gmail.com
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Has anyone had issues with Anthem denying claim with CPT's 29916 & 29914 billed together? Anthem will pay 29916 but deny 29914 as bilateral.
Yes, bilateral. It makes no sense. We used the RT modifier on both codes.Bilateral??
What was the diagnosis code attached to it?Yes, bilateral. It makes no sense. We used the RT modifier on both codes.
This is the body of the op note:What was the diagnosis code attached to it?
This does not mean bilateral.This is their denial reason:
The benefit for this service is included in the payment/allowance for another service/procedure that has already been adjudicated.
We have 2 claims that are denying for the same reason.
Yes, I'm aware. This was their original denial decision. We have been working with our Anthem rep since May and they came back with the following: line 2 didn't pay because rev code 0490 is a global code unless there is a 50 modifier. If there was a modifier of 50, it would have paid 100% on line 1 and 50% on line 2 and 29914/29916 require 50 or 51 modifier because they are bilateral/unilateral and sent a policy for Professional claims, we bill Institutional claims.This does not mean bilateral.
This means it is bundled. If that is on the 29914 line, they are telling you it is bundled with the 29916. You would need to check the payer policy for these services. Other than that, you would need to append a 59 modifier if/when appropriately documented.
Thanks for your help and I'll keep that in mine for future questions.It is very helpful when posting the initial question for help to specify if it is pro fee or facility/ASC.
What that sounds like to me is they are only going to pay the 0490 on the 29916 for the case, nothing additional for the 29914.
Other than that, not sure. Has anyone tried adding a 51 to the 29914?