Certified Physician Practice Manager (CPPM)^® Online Training Course

This online practice management course teaches all the fundamental skills needed to effectively manage a physician's practice. You will learn everything that goes into managing the revenue cycle, compliance regulations, human resources, health information, and general business processes. 

Course curriculum overview

The CPPM Online Training Course will thoroughly equip you to excel as a practice manager.    

Practice managers are instrumental in coordinating various aspects of healthcare administration to create a well-organized and smoothly functioning medical facility. Their responsibilities encompass a wide range of tasks that require expertise in several areas — such as strategic planning, insurance and payer relations, risk management, effective communication, and more.  

The CPPM training you receive throughout this practice management course will broaden your skillset and strengthen your expertise in multiple domains, including medical coding and billing, human resources, and even marketing. Your extensive knowledge will make you a go-to invaluable resource in the medical practice — especially after earning the CPPM certification, which positions you for more job opportunities and higher pay. 

Practice management training objectives

• Recognize the various levels of providers, places of service, and the patient-care flow process

• Develop techniques for effective communication with physicians and staff

• Become familiar with major concepts of quality in healthcare

• Basic understanding of corporate governance structures

• Gain a basic understand basic principles of structuring an effective chart of accounts for accounting accuracy

• Become familiar with essential billing and coding concepts including insurance payment models

• Understand basic financial reports all businesses must use

• Become familiar with and understand how to effectively manage the revenue cycle to collect billed charges

• Gain a working knowledge of human resource management in the medical practice setting

• Become familiar with physician and mid-level provider recruiting and the credentialing process

• Learn about basic tools to evaluate and effectively lead employees toward success

• Understand how to effectively work with outside vendors and value these relationships

• Understand the basic principles of marketing in physician practices

• Have familiarity with business continuity, disaster planning, and change management

• Understand principals in health care reform

• Have knowledge of the ambulatory use of the electronic medical record (EMR)

• Understand Health Information Exchange including current problems with HIE

• Gain a general knowledge of industry compliance requirements

• Become familiar and comfortable with HIPAA privacy and security rules

• Understand more about fraud and abuse laws

Course bundle includes

In addition to the actual course of interactive online lectures, step-by-step coding processes, and all training needed to pass the exam, you’ll receive:

• Online practice exam
  One 50-question practice exam to help you determine your readiness for the CPPM exam.

• CPPM exam ($499 exam fee is included in this package)
  The CPPM exam features 135 multiple-choice questions over 4 hours. Your package includes two exam attempts.

• FREE BONUS: Practice Management Reference Guide (value $169.99)
  Use this convenient resource as your go-to reference to easily stay on top of regulations and best practices.

FAQs: Get your questions answered

What does a medical practice manager do? 

A medical practice manager is responsible for overseeing the administrative and operational aspects of a healthcare facility or medical practice. This role involves managing staff, handling finances, ensuring regulatory compliance, and overseeing day-to-day operations.  

How do I become a certified practice manager? 

If you want to become a certified practice manager, you should complete the CPPM training course so you can gain all the knowledge and skills needed for the role — and be ready to pass the certification exam. Once you pass the CPPM exam, you’ll become a certified practice manager (CPPM), which enhances your credibility and value to employers. 

What skills do you need to be a practice manager? 

Some of the skills and qualities a practice manager will need to have are: 

• Ability to lead and motivate a diverse team 

• Strong verbal and written communication skills 

• Excellent ability to manage multiple tasks and prioritize responsibilities 

• Proficiency in budgeting, billing, and financial reporting 

• Understanding of healthcare regulations and compliance requirements 

• Familiarity with healthcare information systems and electronic health records 

• Ability to build positive relationships with patients, staff, and stakeholders 

• Capacity to develop strategic goals and plans for the practice 

• Flexibility to respond to changing healthcare trends and regulations 

• Commitment to providing high-quality patient care 

How much does a practice manager make? 

The median income for a certified physician practice manager is $75,699. Factors that affect a practice manager’s salary include location, years of experience, employer type, and what kind of certifications they hold — as well as how many.  

Why train with AAPC?

• Any credential you earn through us will be recognized worldwide. Our education is trusted globally, positioning AAPC as a leader in training and certification.

• You get to train with the same experts who created the exams. Why study at an institution that bases its curriculum on AAPC’s when you can train directly with us?

• Highest certification exam pass rates. We provide the most trusted curriculum and top-rated training — and the proof is in our pass rates.

• Join a network of 275,000+ members. We’re the world's largest training and credentialing organization for the business of healthcare. We’ll be here to support you throughout your training and career.