AAPC - Advancing the Business of Healthcare

The Art of Communication: How to Train Your Team

E-brief

Great workplace communication creates accountability, curbs confusion, and fosters a positive company culture. When your team has the ability to communicate effectively, your entire organization benefits. In this eBrief, Brett Rosenberg, MA, CPC, CPC-I, COC, shares key tips to help your employees improve their communication skills. She shares expert tips on:  
 

  • Why workplace communication matters 

  • How to be a better listener  

  • The art of giving and receiving feedback  

  • Useful exercises for effective communication 

  • When to use verbal vs. written communication 

  • And more! 

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