Help! One of my providers does a very large amount of yearly preventative exams. She does the entire exam not just the gyn portion, but I am getting quite a few denials saying they must be done by pcp. My problem now is my manager wants me to code the preventative CPT code and use just the V72.31 for just the gyn side. Now what happens if the patient goes to their pcp for their yearly general exam and they too charge the CPT yearly preventative exam code? I cannot believe the insurances will pay twice on a charge that is a once a year deal. What do I do?
Thank you !
Thank you !