I work in a Rural Health Clinic and one of our providers is determined to use new patient e&m codes when seeing a patient(s) for a work comp visit for the first time. I have repeatedly tried to tell this provider that new patients mean the patient has not been seen by herself or anyone else in our clinic for over 3 years. She doesn't accept this. I am looking for additional proof of how these visits should be coded, she doesn't accept the CPT code book information. The patient(s) in question have been the providers regular patient(s) for several years now and are by no means new to our clinic. Please advise!!!! If I am wrong in the way I am reading the cpt book. please explain.