Wiki TriCare denies 99402 Clinical Preventive Services

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Our office was denied payment for 99402 for a TriCare patient. Denial was that this is a non-covered service but the most current update of the TriCare Manual 6010.60-M section 2.1 and 2.2 state clinical preventive services are covered with no cost sharing and 99402 is listed as an allowable code.
Any ideas? Thoughts?
Thank you,
Marcia Cox
 
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