My nurse care manager traveled to a patient's home and completed a visit. The idea was for the visit to be a shared visit with the patient's PCP zooming in at the last part of the visit via telemedicine. The provider ended up only being able to call via telephone and complete the shared visit. Since face-to-face is not required in the 2021 guidelines, can I bill the visit with the appropriate work complete as an E/M or am I stuck with the telephone visit CPT codes?