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Good afternoon all,
Was just wondering what leeway we have with a situation like this. A patient had a telemedicine visit with one of our providers and notified us after the appointment that they were located out of state. Are we still able to bill insurance/Colorado medicaid for this appointment, even if the patient withheld that information until after they received the care? The provider did have a conversation with the patient that they need to be up front with their location. Thoughts?
Was just wondering what leeway we have with a situation like this. A patient had a telemedicine visit with one of our providers and notified us after the appointment that they were located out of state. Are we still able to bill insurance/Colorado medicaid for this appointment, even if the patient withheld that information until after they received the care? The provider did have a conversation with the patient that they need to be up front with their location. Thoughts?