Wiki Telehealth ?

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RebeccaB

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One of our providers had a phone only visit (no video) on 3/25 and documented time spent on the call 25 minutes, patient then came in to the office on 3/27 ..is the phone call still a billable service ?

I have read so many different things, I'm just not sure at this point ?

Thanks,
Rebecca
 
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If the phone call and the visit are related, then the work of the phone call on 03/25/2020 (99443) is bundled into your E/M 03/27/2020. If they are not related, then you could bill both.
99443 description: Telephone evaluation and management service by a physician or other qualified health care professional who may report evaluation and management services provided to an established patient, parent, or guardian not originating from a related E/M service provided within the previous 7 days nor leading to an E/M service or procedure within the next 24 hours or soonest available appointment; 21-30 minutes of medical discussion
 
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Thank you for the info...I have read or listened to so many things in the last week or so..I just wasn't sure
 
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