coding4fun
Guru
Can someone please assist me with the Telehealth billing? I work in a multi-specialty practice and our Family Medicine docs want to bill for telehealth services. This is a non Medicare pt so it is my understanding that we would bill the appropriate E/M code with a POS of 2. I believe that I understand the 99421-99423 are for ONLINE services only for established patient and 99441-99443 are for TELEPHONE service for established patients. Obviously, we have not billed these codes and I am trying to gain some insight in the understanding of how & when it is appropriate to bill for them. Any help if appreciated. I also understand that there are specific assigned Medicare codes for these services as well but do not believe that we fit any of the criteria for billing for Medicare.