Wiki split billing

eyegal55@hotmail.com

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We have had a vision plan tell us that we can submitt the refraction 92015 to the vision plan and the exam with a medical diagnosis to the patients medical plan. I think this is incorrect but this issue has been coming up quite often lately. Is it true that we can submit exam to medical and refraction to vision plan?
 
as long as you have a medical diagnosis. Do not "create" a medical diagnosis just to submit to the medical plan. If it is a routine eye exam then you must use the V codes for this and you cannot use a medical eye code just to "get it paid".
 
I agree, the problem is that medical policies will not cover the refraction, so these patients are calling their vision plans and complaining, the vision plan calls us and tells us to file the refraction only to them, there is not always a routine diagnosis attached to the claim, so the patient thinks it's going to be covered and we get stuck telling them there is no routine claim and they have to pay. VSP told us that we allowed to bill just the refraction, I think we are not.
 
I have successfully billed VSP for refraction only (when a routine diagnosis is supported by the record, of course). It had to go paper, though, and is somewhat of a pain for the amount you get reimbursed. My question would be: what is the chief complaint? If the pt is coming in for a problem and is also due for a refractive prescription upgrade, then I would bill the medical exam to the medical plan and the refraction only to the vision plan. If the patient is coming in for their routine yearly eye exam and happens to also have diabetes, for example, the exam/refraction should go to the vision plan in its entirety.
 
I have successfully billed VSP for refraction only (when a routine diagnosis is supported by the record, of course). It had to go paper, though, and is somewhat of a pain for the amount you get reimbursed. My question would be: what is the chief complaint? If the pt is coming in for a problem and is also due for a refractive prescription upgrade, then I would bill the medical exam to the medical plan and the refraction only to the vision plan. If the patient is coming in for their routine yearly eye exam and happens to also have diabetes, for example, the exam/refraction should go to the vision plan in its entirety.

I disagree with this. If the patient came in for their annual vision check, and it was discovered they have diabetes, the provider may choose to do additional testing for occular diabetic management, and these would be billed with the diabetic code. Or if cataracts were found, for instance, and MDM was primarily for the new dx of cataracts, this would become a medical exam. However, a refraction is for calculation and diagnosis of the refractive state, and would be always be vision. I, too, have successfully split the charges between vision insurance and medical insurance on numerous occasions. Some coverages, such as Healthsmart, will split the claim themselves if both lines are submitted on the same claim with the appropriate diagnoses. Some insurances will process the medical exam and deny the refraction and instruct you to send it on to the vision coverage (i.e. VSP). I then submit the entire claim to the vision coverage, so they see that the exam was done as a medical service and the vision coverage pays for the refraction (and occasionally and balance on the exam if the secondary, tertiary, etc. dx is vision.)

Karen Hill, CPC, CPMA
 
Here's one example: http://www.ophthalmologymanagement.com/articleviewer.aspx?articleid=86253

"Q: If a patient has both medical and vision insurance, which is primary?"
A: It depends on the reason for the visit, from the patient's perspective. Exams for medical care, evaluation of a complaint, or to follow an existing medical condition should be billed to the medical plan. Exams to check vision, screen for disease, or update eyeglasses or contact lenses should be billed to the patient or the patient's vision plan.

"Q: If a patient comes in for a routine vision exam and we find pathology, can we bill the medical plan?"
A: Unless you find an urgent or emergent medical condition, the chief complaint should comport with the primary diagnosis and determine coverage. For example, the chart may read: "Here for routine eye exam and new glasses" with a corresponding diagnosis of refractive error. The incidental finding of pathology should be addressed on a return visit. (Subsequent exams to monitor or treat the pathology can be billed to the medical plan.)

Of course if the patient agrees to same-day additional testing due to their condition, those tests would go medical. But I still have to maintain that, unless the patient agrees otherwise, one should bill the services the patient came in for in the way they were quoted at the time of the appointment.

I would add that communication with the patient is key here. If the doctor finds pathology, communicates that to the patient, and the patient agrees to convert the exam into a medical exam (and pay the most likely higher cost of the specialist copay), then there's no reason to force the pt to come back for another exam. But from everything I've read, you're not allowed to do the "bait and switch" with the patient (book them for a routine eye exam and convert it to medical without their approval). In my experience that makes patients pretty mad because it almost always means higher costs.

Many providers don't like this guideline because they feel that patients with pathology are going to take more time than patients with no pathology and therefore they should be allowed to bill the medical plan instead of the vision plan in order to get higher reimbursement, but I just don't think that's correct coding. (I think the problem here is the dismally low reimbursement most vision plans offer!) But the bottom line is, the vision plan is reimbursing the doctor for a comprehensive eye exam with refraction, not just the refraction. The vision plans are expecting some of their members to have comorbidities (eg, VSP requires you to list them when you file the claim). So, I would say that presence and/or management of a comorbidity does not automatically preclude one from filing the exam to the vision plan, low reimbursement or not.

Medical decision making is part of E/M coding, but is not listed as a factor in the ophthalmology codes, so in my opinion even very high medical decision making can be billed with 92xxx. And per ICD-9 Guidelines "List first the ICD-9-CM code for the diagnosis, condition, problem, or other reason for encounter/visit shown in the medical record to be chiefly responsible for the services provided." I have always been taught that this means the reason for encounter (i.e. chief complaint) drives selection of primary diagnosis, which then will drive selection of insurance.

Just my two cents.
 
optometry billing/split billing

Everything I am reading in law/MC guidelines indicate you can bill one or the other (medical vision or screening vision) insurance, but not both. That is determined by what the patients presents for, and the providers documented outcome of the examination. I need some advice and clarification here too.
 
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Having practiced optometry for 37 years, I agree with almost everything that annawade13 says. In our practice, we NEVER listed the chief complaint as "routine annual exam" we would say something like "annual exam and then list whatever complaints the patient had. Even if they just said their vision was a little blurred, that doesn't automatically make it a refractive/vision care plan exam because the blurred vision could also be due to cataracts or some other pathology which you document during the exam.

If everything was healthy and there was just a refractive change, the exam would be billed to the vision plan. If some pathology was found, then we would bill major medical for the exam and the refraction, assuming it could be done, to the vision plan.

VSP actually encourages this through what they call "coordination of benefits." However, they require you to bill the 92015 to the major medical plan first and, after that part of the claim is rejected, you then bill VSP for the 92015 and also send them a copy of the EOB. In many cases, in addition to paying their fee for the refraction, they would also reimburse the patient for their medical plan copay. Not all vision care plans will allow the coordination of benefits for the refraction.

In a sense, the vision care plans have "bastardized" the CPT codes to fit their needs. THE CPT codes are supposed to be used for medical eye exams, but the plans require you to use them when you file for "routine" refractive exams. In reality, they should be using the "S" codes established by some major medical plans to cover the routine/non medical refractive exams.

Thomas Cheezum, O.D. (waiting for my CPC exam results)
 
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