Wiki Sentara Medicare

[kmneece@msn.com]

Has anyone else having Sentara Medicare issues where they continue to deny for bundled services. Correct modifiers are attached and I have sent copies of NCCI guidelines stating claims were billed correctly along with supporting records. I have tried reaching out to the Sentara Medicare appeals department with no response, and attempted to reach our provider representative with no help. The issue is only with the Medicare portion not Medicaid or commercial. I find it very odd and not been able to resolve my issue with them. Does anyone have any advice?

Thank you.