nphillips1983
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Nicole E. Phillips
11 Howard Street | Smithfield, Rhode Island, 02917 | 401-871-8105 | NPhillips1983@gmail.com
OBJECTIVE: Medical Insurance Biller
EDUCATION:
ALLEN SCHOOL, Phoenix, AZ Graduation: March 2013
Medical Insurance Billing & Coding, Diploma Obtained, GPA: 3.0
Pilgrim High School, Warwick, RI Graduated: June 2001
High School Diploma GPA:4.0
QUALIFICATIONS:
Health Information Management
Medical Terminology
Knowledge of ICD-9, CPT, HCPCS
HIPPA Law education
Interpersonal Communication for Health Professionals
Filing Systems Management
Medisoft version 16 software
Medical Law and Ethics
Medical Insurance Billing and Coding
ACTIVITIES & AWARDS:
AHIMA-American Health Information management associations- Member since 2012
AAPC- America Academy of Professional Coders-Member since 2012
Account Services Representative “Top Seller� Award 2008 and 2009-achived most revenue sales in the department
Cox Communications, West Warwick, R.I.
Account Services Representative “Top Collector� Award 2008 and 2009- Cox Communications, West Warwick, R.I
EXPERIENCE:
Rhode Island Department of Children Youth and Families November 2008 – December 2012
Foster Parent
• Assisted in the reunification process with children and their families
• Supervised visitation with children and their families
• Transported children to and from appointments
• Provided a safe nurturing environment for children to thrive
• Assisted social workers with the well-being of the children in my care
• Remained tolerant and understanding especially with children, people with disadvantages and addictions
Cox Communications, West Warwick, RI February 2007 – July 2009
Account Services Representative, Billing Department
• Collections-set up payment arrangements-made collection calls
• Billing-explained and added services to billing to ensure proper charges on account
• Sales- upselling customers additional services- explaining the benefits of the products
• Retention- Assisted customers with the benefits of not canceling services
• Refunds and credits
SKILLS:
• Microsoft word, Microsoft office, Windows 7, Vista, Adobe, E-mail, Multi-phone line, PowerPoint
11 Howard Street | Smithfield, Rhode Island, 02917 | 401-871-8105 | NPhillips1983@gmail.com
OBJECTIVE: Medical Insurance Biller
EDUCATION:
ALLEN SCHOOL, Phoenix, AZ Graduation: March 2013
Medical Insurance Billing & Coding, Diploma Obtained, GPA: 3.0
Pilgrim High School, Warwick, RI Graduated: June 2001
High School Diploma GPA:4.0
QUALIFICATIONS:
Health Information Management
Medical Terminology
Knowledge of ICD-9, CPT, HCPCS
HIPPA Law education
Interpersonal Communication for Health Professionals
Filing Systems Management
Medisoft version 16 software
Medical Law and Ethics
Medical Insurance Billing and Coding
ACTIVITIES & AWARDS:
AHIMA-American Health Information management associations- Member since 2012
AAPC- America Academy of Professional Coders-Member since 2012
Account Services Representative “Top Seller� Award 2008 and 2009-achived most revenue sales in the department
Cox Communications, West Warwick, R.I.
Account Services Representative “Top Collector� Award 2008 and 2009- Cox Communications, West Warwick, R.I
EXPERIENCE:
Rhode Island Department of Children Youth and Families November 2008 – December 2012
Foster Parent
• Assisted in the reunification process with children and their families
• Supervised visitation with children and their families
• Transported children to and from appointments
• Provided a safe nurturing environment for children to thrive
• Assisted social workers with the well-being of the children in my care
• Remained tolerant and understanding especially with children, people with disadvantages and addictions
Cox Communications, West Warwick, RI February 2007 – July 2009
Account Services Representative, Billing Department
• Collections-set up payment arrangements-made collection calls
• Billing-explained and added services to billing to ensure proper charges on account
• Sales- upselling customers additional services- explaining the benefits of the products
• Retention- Assisted customers with the benefits of not canceling services
• Refunds and credits
SKILLS:
• Microsoft word, Microsoft office, Windows 7, Vista, Adobe, E-mail, Multi-phone line, PowerPoint