PamelaGraham
New
It is rare that a provider asks for a copy of a claim they've submitted (I work for a payer). When I have been asked in the past, it was to troubleshoot discrepancies with the clearinghouse... This time I'm being asked because the provider was asked to conduct a self-audit and claims their new biller didn't know he needed to keep a copy of what was charged.
I don't find any OARS (Oregon Administrative Rules) that address whether this is a required element they need to retain, and am looking for a resource to definitively say whether a copy can (or should) be provided.
I don't find any OARS (Oregon Administrative Rules) that address whether this is a required element they need to retain, and am looking for a resource to definitively say whether a copy can (or should) be provided.