candiced
Contributor
Hi everyone, I need a bit of guidance. A patient came in for a repeat pap screening due to inadequate sample. We billed using dx:
1.R87.615
2.Z12.4
Blue Cross did pay, however, applied a $20 copay. Patient is stating Blue Cross advised her we need to remove the R87.615 dx in order for it to be processed as preventative with no copay. 6 months prior we billed the Z12.4 for the initial screening.
I don't feel I would remove the R87.615.
Thank you.
1.R87.615
2.Z12.4
Blue Cross did pay, however, applied a $20 copay. Patient is stating Blue Cross advised her we need to remove the R87.615 dx in order for it to be processed as preventative with no copay. 6 months prior we billed the Z12.4 for the initial screening.
I don't feel I would remove the R87.615.
Thank you.