One of the radiologists employed by my company expects us to bill E/M charges based solely on the amount of face-to-face time he spends with a patient. He refuses to document any of the other elements required to support the level he expects. He provides the code he wants billed and documents the time. Has anyone else encountered this? We would like to have an idea of who carries the liability if we ask our billing company to code this way. Is it the billing company's, the radiology group's, or the individual radiologist's? Thanks.