smstgermain
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Hello everyone!!
I need some help with outpatient prolonged service, 99354. A Neuro psychiatrist that I do billing for uses this code frequently when he performs consultations (99205). Every insurance pays this except for BCBS RI, they first deny that code requesting documentation, I then mail in the medical record and they have been denying it stating his notes do not document time spent with patient. He codes for other services on seperate days and he includes that in one long note... (90801, 96118) and in his note he is switching back and forth from mental health to medical conditions. In the first paragraph of his medical records he states that he spent a total of 180 minutes with the patient but BCBS is not accepting that. Does anyone else have problems with documentation and prolonged services??? I read on-line where he should be documenting the time he begins and time he ends the visit in his note. I am very frustrated and so isn't he!!! I am trying to get in touch with a BCBS rep. but she isn't too reliable, so thought I would see if other billers/coders have any experience with this!!![Confused :confused: :confused:](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
Thanks!!!!
I need some help with outpatient prolonged service, 99354. A Neuro psychiatrist that I do billing for uses this code frequently when he performs consultations (99205). Every insurance pays this except for BCBS RI, they first deny that code requesting documentation, I then mail in the medical record and they have been denying it stating his notes do not document time spent with patient. He codes for other services on seperate days and he includes that in one long note... (90801, 96118) and in his note he is switching back and forth from mental health to medical conditions. In the first paragraph of his medical records he states that he spent a total of 180 minutes with the patient but BCBS is not accepting that. Does anyone else have problems with documentation and prolonged services??? I read on-line where he should be documenting the time he begins and time he ends the visit in his note. I am very frustrated and so isn't he!!! I am trying to get in touch with a BCBS rep. but she isn't too reliable, so thought I would see if other billers/coders have any experience with this!!
Thanks!!!!