kwebsteranalyst
Contributor
We are having a problem with knowing if when a patient has primary and secondary insurance if we are to bill the patient based on what the primary insurance states the patient responsibility is or do we go only by what the secondary insurance states is the patient responsibility and write off the rest as contractual?
I was taught that if the secondary insurance did not pay the total patient responsibility from the primary insurance that the patient would be billed for the balance.
Exp: Primary Insurance - Patient Deductible = $100
Secondary Insurance pays = 50
Patient Responsibility after both pay = 50
Thanks,
Karla
I was taught that if the secondary insurance did not pay the total patient responsibility from the primary insurance that the patient would be billed for the balance.
Exp: Primary Insurance - Patient Deductible = $100
Secondary Insurance pays = 50
Patient Responsibility after both pay = 50
Thanks,
Karla