cmercado0526
Guest
Good morning!
Am I in the only office that continues to provide, and bill as such, preventive physical exams for Medicare patients? I am not talking about the IPPE or AWV. Those are not preventive physical exams. A patient has an exam, 99396, for 8 years in a row, they turn 65 and go on Medicare and have the same exam they have had for the past 8 years, now coded 99397. Then they are just shocked when it isn't covered! Or they come from another office and have their first physical at my office. It's a preventive physical exam, head to toe, nuts and bolts physical exam. "I have NEVER had to pay for this with my old doctor!" And they call Medicare who always tells the patient I billed it wrong, it should be an AWV. Well, it wasn't an AWV. It was a periodic comprehensive preventive exam. Am I the only one 'doing it wrong' as the patients are telling me? Do physical exams stop when that red, white and blue card arrives in the patient's mail?
Thanks!
Am I in the only office that continues to provide, and bill as such, preventive physical exams for Medicare patients? I am not talking about the IPPE or AWV. Those are not preventive physical exams. A patient has an exam, 99396, for 8 years in a row, they turn 65 and go on Medicare and have the same exam they have had for the past 8 years, now coded 99397. Then they are just shocked when it isn't covered! Or they come from another office and have their first physical at my office. It's a preventive physical exam, head to toe, nuts and bolts physical exam. "I have NEVER had to pay for this with my old doctor!" And they call Medicare who always tells the patient I billed it wrong, it should be an AWV. Well, it wasn't an AWV. It was a periodic comprehensive preventive exam. Am I the only one 'doing it wrong' as the patients are telling me? Do physical exams stop when that red, white and blue card arrives in the patient's mail?
Thanks!