demorrison
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The physician office that I work in has 3 physicians and a NP. We have a lot of patients that make appointments for "annual physicals" and discuss other pre-existing conditions. They end up getting a bill for these services because they don't understand the whole preventive visit. These patients also get very upset, obviously, because they are getting charged for something they "thought" was covered.
How do other offices make their patients aware that preventive services need to be seperate from office visits, or pre-existing conditions?![Mad :mad: :mad:](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
![Confused :confused: :confused:](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
How do other offices make their patients aware that preventive services need to be seperate from office visits, or pre-existing conditions?