cmanion
Networker
My office has always ordered our patient's blood work for a physical under the DX Z00.00. Recently, I have had several patients call and complain stating that they are being charged for their physical labs. The insurance company is telling them that the labs were coded wrong and that we need to rebill with a different DX so they will be covered. has anyone else dealt with this before Is there another DX that I can bill? I know that I can't just give them a random code to rebill, Is there anything I can do to help these patients? My office does not perform the labs so the lab billing is done by another department.