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Wiki Patient Refunds-Does anyone know
- Thread starter LanaW
- Start date
mitchellde
True Blue
can you elaborate? When are you wanting to issue refunds, under what circumstances?
cyndeew
Guru
- Messages
- 135
- Best answers
- 0
NC Patient Refund
Anytime you have a credit balance, you are required to repay the overypayment to the correct entity/person that overpaid. You are not entitled to be unjustly enriched, which is what it would be if you kept the money.
Each state has an Unclaimed Property law and you are required to remit all funds where you cannot find the rightful party to refund them to the state. Here is a booklet from your state that should answer any questions you have on submitting unclaimed funds.
You cannot keep the overpayment, no matter how much time has elapsed. Having said that, under OIG guidelines, you should have an office policy established to address overpayments within 30 days.
Anytime you have a credit balance, you are required to repay the overypayment to the correct entity/person that overpaid. You are not entitled to be unjustly enriched, which is what it would be if you kept the money.
Each state has an Unclaimed Property law and you are required to remit all funds where you cannot find the rightful party to refund them to the state. Here is a booklet from your state that should answer any questions you have on submitting unclaimed funds.
You cannot keep the overpayment, no matter how much time has elapsed. Having said that, under OIG guidelines, you should have an office policy established to address overpayments within 30 days.
cirigliano
Guest
- Messages
- 6
- Best answers
- 0
patient refunds
Good Morning everyone
can anyone tell me if the OIG states the dollar amount that we need to refund patients for example anything less than $10.00. or is the policy patient should be refunded regardless of the dollar amount? Thanks
Good Morning everyone
can anyone tell me if the OIG states the dollar amount that we need to refund patients for example anything less than $10.00. or is the policy patient should be refunded regardless of the dollar amount? Thanks
mitchellde
True Blue
I have read I believe thru the CMS website that even if it is a penny you are required to pay it back.
AprilSueMadison
Expert
Do you know where on the site you read that? I'd love to know! Thank you!