jnieto625
Networker
I have run into several situations where husband and wife are both seen on the same day and question why their charges are not the same. They seem to think that because they are both here for the new patient appointments they should both be billed equally. I have tried to explain that the level of service is not the same because their medical conditions are not the same but they just don't get it. Does this happen to anyone else and how do you explain it to the patient so they understand?