Wiki Not billing insurance

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Townsend, WI
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Hello...

Can anyone tell me if there is a law or some type of policy that states if a patient has insurance and if it is loaded into a medical providers software we have to bill the insurance. We have many patients with very high deductibles and they rather pay for the visit because they know they will not meet their deductible or the type of insurance they have only reimburses the patient when the patient pays for it. We are located in Wisconsin and our billing specialist thought if a patient has insurnace we need to bill the insurance first.

Thank you in advance for any responses.
Lisa
 
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