Wiki Non face to face virtual visits

[gcohen]

How are you explaining to patients this is a billable, legitimate service as opposed to the "free" calls that were prior to COVID 19.

 

[csperoni]

As part of the consent, we include the line "I understand that there may be costs associated with a telehealth visit. I agree that I am responsible for any fees associated with the telehealth services that I receive."
I personally have not had any patient question it, but if they did, I would simply explain that we are performing these services without the need for the patient to come into the practice and keep everyone safer, but that the physician is providing a service.