casey3266
New
Hello all!!
Hoping to get some clarification from you all in regards to a New Patient who has not being seen by our practice for over a three year period. We had a patient in our practice recently who we have not seen nor prescribed meds for in over a three year period. However, we do have Telephone Encounters recorded in our system. They are mostly in regards to why the patient was not able to make it in for the appointment, etc. I was wondering if you could tell me if we would still need to consider the patient established due to the telephone encounters or if we can bill as a new patient?
Thank you so much in advance for your assistance with this issue.
Casey Jablonski
Hoping to get some clarification from you all in regards to a New Patient who has not being seen by our practice for over a three year period. We had a patient in our practice recently who we have not seen nor prescribed meds for in over a three year period. However, we do have Telephone Encounters recorded in our system. They are mostly in regards to why the patient was not able to make it in for the appointment, etc. I was wondering if you could tell me if we would still need to consider the patient established due to the telephone encounters or if we can bill as a new patient?
Thank you so much in advance for your assistance with this issue.
Casey Jablonski