Hi All,
I have a problem with BCBS denying claims because of "Invalid NDCs codes" the problem is they're are valid codes. In the correct 11 digit format straight from the vial. Whenever I called, all I get from the Rep. is " please submit a valid code" I have Encoder and NDC crosswalk and my codes from the vial aren't listed. I double checked with the Rx and they aren't compounded drugs.
I've tried calling and sending the claims with an invoice with the NDC listed but I'm not successful getting these paid. Anyone have any ideas. I no I legally can't change them to an NDC that's not on the vial but that's what my MD wants. Thoughts?
I have a problem with BCBS denying claims because of "Invalid NDCs codes" the problem is they're are valid codes. In the correct 11 digit format straight from the vial. Whenever I called, all I get from the Rep. is " please submit a valid code" I have Encoder and NDC crosswalk and my codes from the vial aren't listed. I double checked with the Rx and they aren't compounded drugs.
I've tried calling and sending the claims with an invoice with the NDC listed but I'm not successful getting these paid. Anyone have any ideas. I no I legally can't change them to an NDC that's not on the vial but that's what my MD wants. Thoughts?
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