smobleybraun
Contributor
Hi All,
Our office is having issues with NC Medicaid losing the Sterilization Consent Forms they require that we send as part of the reimbursment process. We've verfied that the issue is not where we're sending them, and the Provider Service Reps at their Call Center are less than helpful. They even lose the forms when a rep asks me to fax them directly to them!
Does anyone have any experience, suggestions, or a contact at NC Medicaid we could call? We no longer have an area Provider Rep that we can call directly.
Thanks in advance!
Our office is having issues with NC Medicaid losing the Sterilization Consent Forms they require that we send as part of the reimbursment process. We've verfied that the issue is not where we're sending them, and the Provider Service Reps at their Call Center are less than helpful. They even lose the forms when a rep asks me to fax them directly to them!
Does anyone have any experience, suggestions, or a contact at NC Medicaid we could call? We no longer have an area Provider Rep that we can call directly.
Thanks in advance!