anicole76
New
We are receiving denials from Medicare when reporting multiple levels of spinal fusions. Submitting the primary code then add on code X number of units was denied. We began billing the primary code, then add on code on separate lines X 1 unit with modifier -76 appended. We received payment initially and are now receiving intent to recoup letters from CMS due to incorrect reporting of multiple levels. We have attemped to bill on separate line items X1 unit with no modifier which have denied as duplicate charges. The number of units being billed does not exceed what is on the MUE table. We have reviewed every provider manual, Medicare claims processing manual and MUE manual in an attempt to locate specific payer guidelines and are unable to find anything that clearly states the required format for reporting. Recent calls have been made to Medicare and all they say is they aren't allowed to tell us anything. If you have experienced this or know where the billing format can be located in the CMS manual we would GREATLY appreciate any feedback. Thanks in advance!
Last edited: