Dclark7 - Thanks, all we are doing is adding the 5th digit. My company does not use a claim scrubber. Most of the codes that we use are in a computerized library, which is what we majorily use. Some of the coders will put the correct code into the library, but not so that it is usable (which was the error with this case).
Mitchellde - On a daily basis, our facilities house anywhere from 5-10 providers, depending on the location (we have several of them). Because of this, we have a system where the providers use a super bill with ICD-9 codes preprinted on them, and this is what they select. So the only documentation that is provided to our coders is the super bill completed by the provider. With the amount of patients we see daily, it would be impossible to code each encounter from the chart.
Thank you both for assistance. Have a great weekend.