Wiki Mental Health Billing Specialist Position - Tempe AZ

[shelby@taproottherapy.com]

Please email Shelby@Taproottherapy.com to apply


A private group therapy practice located in Tempe, AZ is seeking a Billing Specialist to join our team. This is a part-time position requiring approximately 20-30 hours per week with possibility for increase to full time in the future. We are looking for someone ready to engage in warm company culture, bring a fun and positive attitude to our team, and someone who can ensure our clients receive exceptional billing and administrative support.
Essential job duties include:

• Monthly and new client benefits verification.
• Updating Client Information.
• Relay all benefit information to clients and Administrative Manager.
• Answer incoming phone calls related to billing and insurance.
• Process client payments for copays and deductible.
• Upload client statements following charges and refunds.
• Create a positive customer experience by resolving billing discrepancies, account complaints, troubleshooting technical issues and answering their questions
• Following up with clients regarding billing needs, charges and changes in insurance or credit cards.
• Adding Support to the Administrative Manager when needed.
• Ensuring up to date paperwork for clients.
• Perform accurate and efficient data entry.
• Additional tasks as the job evolves..

The ideal candidate will have:

• 2+ years of billing and coding experience (mental health billing experience a bonus!)
• 2+ years of insurance benefits verification
• 2+ years of accounts receivable experience
• 2+ years of Client/Patient account management
• 2+ years handling HIPAA and PHI
• Excellent people skills and ability to resolve conflict
• Dependable with consistent attendance and on time arrival
• High School Diploma/GED
• Certified Professional Biller Certification (preferred)
• Ability to quickly use and troubleshoot technology (insurance, charges and refunds)
• Ability to multi-task and prioritize incoming requests
• Detail-oriented and ability to self-audit

The ideal candidate will be available Monday through Friday, 4-6 hour shifts. This position allows for remote work but individual must be available to come in office when requested to our Tempe, AZ location.
Candidates must submit a cover letter detailing why they would be a good fit for our team and a summary of billing experience.
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Benefits:

• Paid time off

Schedule:

• Day shift
• Monday to Friday

Ability to Commute/Relocate:

• Tempe, AZ 85283 (Required)

Education:

• High school or equivalent (Required)

Experience:

• mental health billing: 1 year (Preferred)
• medical billing: 1 year (Required)

Work Location:

• One location

Hours per week:

• 20-29

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Autonomous/Independent -- enjoys working with little direction

Company's website:

• www.taproottherapy.com

Benefit Conditions:

• Waiting period may apply

Work Remotely:

• Yes

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place