bonnienorth55
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Hello, I am stumped on some denials we've been getting recently when billing CPT 45378 for a screening colonoscopy. The claim I'm working right was billed with dx Z12.11 and CPT 45378 to a United Healthcare Medicare plan. We got that CPT with that dx authorized. They are denying for "medical necessity" with LCD L36868. We've billed this screening colonoscopy code in the past with just the Z12.11 dx when no abnormalities are found/no family or personal hx/no biopsies taken and they've always paid. I'm confused why they would authorize this procedure and dx pairing but then deny for medical necessity... I can't seem to find any new information on whether something has changed as far as billing a screening colonoscopy when no biopsies are taken. Thank you in advance for any feedback!