We have recently ended our contract with our outsourced billing office to bring all the billing back in house. Our office mgr is supposed to be a billing expert but I'm starting to notice some things that just dont seem to add up to me.
The biggest thing I'm seeing is that we have started getting all of these corrected payments where MCR is reversing their original pymt and paying back out at the corrected rate from Jan 2010. This has left a ton of accounts on our 120- AR with these tiny little balances or even credits. Since the new MCR ERAs dont say that the claims were forwarded to the secondary, I have been printing these out and filing to the 2ndary payers with these new ERAs with the corrected payments.
However I was told today that we didnt have to do this unless we really expected to get any payment.
Is this right? Does anyone have any suggestions on how we should handle these? Any help would be greatly appreciated!
The biggest thing I'm seeing is that we have started getting all of these corrected payments where MCR is reversing their original pymt and paying back out at the corrected rate from Jan 2010. This has left a ton of accounts on our 120- AR with these tiny little balances or even credits. Since the new MCR ERAs dont say that the claims were forwarded to the secondary, I have been printing these out and filing to the 2ndary payers with these new ERAs with the corrected payments.
However I was told today that we didnt have to do this unless we really expected to get any payment.
Is this right? Does anyone have any suggestions on how we should handle these? Any help would be greatly appreciated!