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Shelley M. Loy
4310 Worchester Drive #3
Woodbridge, VA 22193
703-371-2916
shelleymloy@gmail.com
?Character and personal force are the only investments that are worth anything.? - Walt Whitman
Dear Sir or Madam:
Hello, I?d like to introduce myself as a dependable, reliable, attention to detail and motivated individual. My name is Shelley Loy and I have been in the working force for 7 years. In the past, I have gained a variety of experiences in customer service that will afford me the opportunity to overcome any obstacle.
I am a recent Medical Billing and Coding graduate from Everest College. I earned a 3.9 GPA on a 4 point scale and developed a strong working knowledge of medical terminology with a variety of administrative office functions in a health information environment. This includes scheduling patients, inputting and accepting payments, reading and understanding an EOB with a solid knowledge and practice of coding. I also have work experience, although not in this field, but I know what it means and takes to be a reliable employee and team player.
Additionally, my efficient attention to details, my excellent ability to approach situations, my quick learning style and my dependability will ensure that I am an asset to your team. If you have any questions in reviewing my resume, please feel free to contact me.
I look forward to hearing from you and being an active team member. Thank you for your time and consideration.
Sincerely,
Shelley M. Loy
Enclosure: Resume
Shelley M. Loy
4310 Worchester Drive #3
Woodbridge, VA 22193
703-371-2916
shelleymloy@gmail.com
Objective
To obtain a position in the Reception or Medical Insurance Billing and Coding field with your company, utilizing my profound knowledge of CPT and ICD-9 with an acute understanding of medical terminology.
Professional Skills
Medical Billing and Coding
? Medical Billing Claims Process
? Diagnosis and Procedure Coding
? Electronic Data Exchange
? Interpersonal Skills
? Legal and Ethical Guidelines
? Medical Insurance Plans
? Medical Terminology and Human Anatomy
? Telephone Techniques
? Typing and Computer Document Processing
? Accounts Receivable Payment Posting and Disbursements
? Insurance Verification Process
? CPT and ICD-9
Administrative
? Customer Service and Complaint Resolution
? Record Keeping, Mail and File Maintenance
? Telephone Answering and Screening
? Cash Controls and Deposits
? Billing and Accounts Receivables
? Proofreading
? Data Entry
? Scanning/Filing
Education
Medical Insurance Billing and Coding Diploma; Dean?s List (GPA 3.9) August 2013
Everest College; Woodbridge, VA
Certifications
ICD-10-CM Proficiency ? April 2014 ? Pending
CPC Certification ? 2014 Pending
HIPPA Certification - Everest College - 2013
OSHA Certification - Everest College - 2013
Professional Affiliation
Member of American Association of Professional Coders (AAPC); 2014
Externship Experience
Birmingham Green
Medical Insurance Biller and Coder Extern
Employment History
Patton & Braucht PC Vienna, VA
Tax Return Preparation February 2013 ? April 2013
? Responsible for preparing income tax returns of individuals.
Virginia Alcoholic Beverage Control Dumfries, VA
Clerk September 2007 ? February 2013
? Successfully opened, operated and closed the store daily.
? Greeted persons entering establishment, determined nature and purpose of visit and directed and escorted them to specific destinations.
? Provided outstanding customer service answering questions regarding the store and its merchandise.
? Regularly placed special orders, sought and found specialized items.
? Packaged purchases with care.
? Exchanged merchandise for customers and accepted returns.
? Heard and resolved complaints from customers.
? Opened and closed cash registers, performing tasks such as counting money, separating charge slips, balancing cash drawers, and making store deposits.
? Filed and maintained records.
Patton & Braucht PC Vienna, VA
Administrative Assistant April 1997 - June 1998
? Greeted persons entering establishment, determined nature and purpose of visit and directed and/or escorted them to specific destinations.
? Operated front desk telephone to answer, screen and forward calls, providing information, and taking messages.
? Received payment and recorded receipts for professional services; made bank deposits.
? Managed billing and accounts receivables.
? Performed administrative support tasks such as proofreading, transcribing handwritten information, operating calculators and computers to work with invoices and other documents.
? Collected, sorted, distributed and prepared mail, messages and courier deliveries.
? Filed and maintained records.
References
Available Upon Request
4310 Worchester Drive #3
Woodbridge, VA 22193
703-371-2916
shelleymloy@gmail.com
?Character and personal force are the only investments that are worth anything.? - Walt Whitman
Dear Sir or Madam:
Hello, I?d like to introduce myself as a dependable, reliable, attention to detail and motivated individual. My name is Shelley Loy and I have been in the working force for 7 years. In the past, I have gained a variety of experiences in customer service that will afford me the opportunity to overcome any obstacle.
I am a recent Medical Billing and Coding graduate from Everest College. I earned a 3.9 GPA on a 4 point scale and developed a strong working knowledge of medical terminology with a variety of administrative office functions in a health information environment. This includes scheduling patients, inputting and accepting payments, reading and understanding an EOB with a solid knowledge and practice of coding. I also have work experience, although not in this field, but I know what it means and takes to be a reliable employee and team player.
Additionally, my efficient attention to details, my excellent ability to approach situations, my quick learning style and my dependability will ensure that I am an asset to your team. If you have any questions in reviewing my resume, please feel free to contact me.
I look forward to hearing from you and being an active team member. Thank you for your time and consideration.
Sincerely,
Shelley M. Loy
Enclosure: Resume
Shelley M. Loy
4310 Worchester Drive #3
Woodbridge, VA 22193
703-371-2916
shelleymloy@gmail.com
Objective
To obtain a position in the Reception or Medical Insurance Billing and Coding field with your company, utilizing my profound knowledge of CPT and ICD-9 with an acute understanding of medical terminology.
Professional Skills
Medical Billing and Coding
? Medical Billing Claims Process
? Diagnosis and Procedure Coding
? Electronic Data Exchange
? Interpersonal Skills
? Legal and Ethical Guidelines
? Medical Insurance Plans
? Medical Terminology and Human Anatomy
? Telephone Techniques
? Typing and Computer Document Processing
? Accounts Receivable Payment Posting and Disbursements
? Insurance Verification Process
? CPT and ICD-9
Administrative
? Customer Service and Complaint Resolution
? Record Keeping, Mail and File Maintenance
? Telephone Answering and Screening
? Cash Controls and Deposits
? Billing and Accounts Receivables
? Proofreading
? Data Entry
? Scanning/Filing
Education
Medical Insurance Billing and Coding Diploma; Dean?s List (GPA 3.9) August 2013
Everest College; Woodbridge, VA
Certifications
ICD-10-CM Proficiency ? April 2014 ? Pending
CPC Certification ? 2014 Pending
HIPPA Certification - Everest College - 2013
OSHA Certification - Everest College - 2013
Professional Affiliation
Member of American Association of Professional Coders (AAPC); 2014
Externship Experience
Birmingham Green
Medical Insurance Biller and Coder Extern
Employment History
Patton & Braucht PC Vienna, VA
Tax Return Preparation February 2013 ? April 2013
? Responsible for preparing income tax returns of individuals.
Virginia Alcoholic Beverage Control Dumfries, VA
Clerk September 2007 ? February 2013
? Successfully opened, operated and closed the store daily.
? Greeted persons entering establishment, determined nature and purpose of visit and directed and escorted them to specific destinations.
? Provided outstanding customer service answering questions regarding the store and its merchandise.
? Regularly placed special orders, sought and found specialized items.
? Packaged purchases with care.
? Exchanged merchandise for customers and accepted returns.
? Heard and resolved complaints from customers.
? Opened and closed cash registers, performing tasks such as counting money, separating charge slips, balancing cash drawers, and making store deposits.
? Filed and maintained records.
Patton & Braucht PC Vienna, VA
Administrative Assistant April 1997 - June 1998
? Greeted persons entering establishment, determined nature and purpose of visit and directed and/or escorted them to specific destinations.
? Operated front desk telephone to answer, screen and forward calls, providing information, and taking messages.
? Received payment and recorded receipts for professional services; made bank deposits.
? Managed billing and accounts receivables.
? Performed administrative support tasks such as proofreading, transcribing handwritten information, operating calculators and computers to work with invoices and other documents.
? Collected, sorted, distributed and prepared mail, messages and courier deliveries.
? Filed and maintained records.
References
Available Upon Request