sphillips79
Guru
gloComplete Revenue Cycle Account Manager
The Account Manager is responsible for delivering high quality and personalized services to customers subscribing to
Account Management services including gloComplete, and other related or future products and services. This
position is critical to the success of the revenue cycle process; in conjunction with practice providers and staff, the
revenue cycle account manager will contribute to the day-to-day operations on all issues related to the revenue cycle
functions. This position will work with the business offices on revenue cycle performance to meet short term strategic
goals. Provide financial analysis, create written processes and train others in implementing a cross functional
revenue cycle team. A broad knowledge of receivables management, registration practices and financial counseling
is a must.
Single point of contact and accountability to plan, direct and coordinate to:
Oversee and review collections reports to identify payer and other collections issues
Develop and implement practice-specific process improvement recommendations to secure positive
results, monitor performance and improvements resolution plans for unfavorable trends
Maintain reimbursement related key performance indicators for practices, setting and benchmarking
revenue cycle goals (i.e. reducing Days in A/R, decreasing outstanding accounts receivable, increasing
first pass rate)
Enhance and standardize work-flow processes throughout the revenue cycle that assist in achieving
consistency in maintaining the critical success factors outlined in our standard operating procedures.
Produce and analyze standard monthly reports that assist in the monthly forecast process
Liaise with practice and business office staff to resolve issues and outstanding problems in the area of
A/R management and revenue cycle process.
Provide oversight and training to all partner practices throughout the implementation process for new
partners
Guide practice through HITECH Act Meaningful Use compliance and other incentive programs
Requirements
Bachelors? degree in health care administration, business or other related field or equivalent required
Minimum of three (3) years of medical billing management experience
Ability to interact with clients and staff
Exceptional interpersonal skills and strong oral and written communication skills
Ability to manage multiple projects
Excellent problem-solving skills and strong attention to detail
Ability to analyze financial and operating information to facilitate decision-making
Ability to prioritize and handle multiple tasks in a dynamic work environment
Ability to work independently and collaboratively
Working knowledge of all Microsoft applications (Word, Excel, PowerPoint)
Knowledge of HITECH Act Meaningful Use requirements
Ability to work with a multi-disciplinary team
Able to travel up to 5% of time
The Account Manager is responsible for delivering high quality and personalized services to customers subscribing to
Account Management services including gloComplete, and other related or future products and services. This
position is critical to the success of the revenue cycle process; in conjunction with practice providers and staff, the
revenue cycle account manager will contribute to the day-to-day operations on all issues related to the revenue cycle
functions. This position will work with the business offices on revenue cycle performance to meet short term strategic
goals. Provide financial analysis, create written processes and train others in implementing a cross functional
revenue cycle team. A broad knowledge of receivables management, registration practices and financial counseling
is a must.
Single point of contact and accountability to plan, direct and coordinate to:
Oversee and review collections reports to identify payer and other collections issues
Develop and implement practice-specific process improvement recommendations to secure positive
results, monitor performance and improvements resolution plans for unfavorable trends
Maintain reimbursement related key performance indicators for practices, setting and benchmarking
revenue cycle goals (i.e. reducing Days in A/R, decreasing outstanding accounts receivable, increasing
first pass rate)
Enhance and standardize work-flow processes throughout the revenue cycle that assist in achieving
consistency in maintaining the critical success factors outlined in our standard operating procedures.
Produce and analyze standard monthly reports that assist in the monthly forecast process
Liaise with practice and business office staff to resolve issues and outstanding problems in the area of
A/R management and revenue cycle process.
Provide oversight and training to all partner practices throughout the implementation process for new
partners
Guide practice through HITECH Act Meaningful Use compliance and other incentive programs
Requirements
Bachelors? degree in health care administration, business or other related field or equivalent required
Minimum of three (3) years of medical billing management experience
Ability to interact with clients and staff
Exceptional interpersonal skills and strong oral and written communication skills
Ability to manage multiple projects
Excellent problem-solving skills and strong attention to detail
Ability to analyze financial and operating information to facilitate decision-making
Ability to prioritize and handle multiple tasks in a dynamic work environment
Ability to work independently and collaboratively
Working knowledge of all Microsoft applications (Word, Excel, PowerPoint)
Knowledge of HITECH Act Meaningful Use requirements
Ability to work with a multi-disciplinary team
Able to travel up to 5% of time