Are you looking for a courteous, polite and experienced Medical Office Assistant? Do you need an assistant who respects and maintains privacy and dignity of your clients and who assures client confidentiality at all times? If so, you have your new Medical Office Assistant’s application in front of you.
With my Microsoft Computer Applications Specialist, as well Site Emergency Management System safety certifications, I can also provide your company with excellent customer service, filing, scheduling, and professional telephone services. I have a depth and breadth of experience in all these areas since I have worked in public education for many years. As an administrator, I efficiently and effectively worked with the public in handling concerns and solving problems; and on a daily basis, I completed and filed reports, wrote and managed multi-year grants and budgets, supervised and directed staffs, solved issues and concerns via creative problem solving and conflict resolution training, and provided hands-on effective leadership in all daily operations. I also have experience in conducting professional development trainings for staff, as well as experience in creating newsletters and working with Desktop Publisher.
I have worked effectively and in a supportive manner with diverse ethnic populations in the various school districts, and I work well under pressure and pride myself on being well organized, detail orientated, efficient, and reliable in completing difficult tasks ahead of schedule. Having a degree in English, I am an excellent communicator who follows Steven Covey’s mantra of “seek first to understand and then be understood.” Multi-tasking was naturally part of my educational work, and I always enjoyed creatively solving problems for others and making the workplace enjoyable for all by encouraging people’s hearts.
OBJECTIVE
A challenging position as a Medical Office Administrator or Coder, which will allow professional growth and utilization of my training and education in service to your organization
EXPERIENCE
ADMINISTRATION
PRINCIPAL, WHITE PASS JUNIOR SENIOR HIGH SCHOOL, Randle, Washington 07/2005 - 07/2009
• Drafted grant packages, implemented Business Week, fostered a New Market Skills relationship with area hospitals for students pursuing a career in the medical field, and wrote and managed a GEAR UP grant valued at $145,000 over three years.
• Managed operational functions, including administering and tracking a $20,000 annual budget ensuring operating needs were met; oversaw staff recruiting, hiring, and dismissal as warranted.
• Directed all academic and administrative operations for a school employing 22 staff and six support staff.
PRINCIPAL, GUSTINE HIGH SCHOOL AND PIONEER ALTERNATIVE SCHOOL, Gustine, California 07/2003 - 07/2005
• Managed all personnel issues, including overseeing faculty hiring, discipline, and referrals; mentored and advised staff to improve overall performance ensuring quality and performance standards were met or exceeded.
• Streamlined operations and minimized risk by revising safety and crisis intervention plans
• Administered and tracked a $40,000 operating budget while overseeing the daily activities of 26 teachers and nine support staff
• Enhanced operations by revising safety (SEMS) and crisis intervention plans
EDUCATION
INTERFACE COLLEGE – Spokane, Washington 01/10-present
Computer Applications and Medical Office Administration, Coding
UNIVERSITY OF WASHINGTON —Seattle, Washington 06/2000-06/2001
Administration Credentials
GONZAGA UNIVERSITY – Spokane, Washington 08/1988-06/1990
Master of Arts in English Literature
UNIVERSITY OF NORTHERN COLORADO – Greeley, Colorado 09/1967-03/1971
Bachelor of Arts in English Education
Various other colleges for courses in bookkeeping, computers, Desktop Publishing 1976-2009
CERTIFICATIONS AND MEMBERSHIPS
Certified in: Microsoft Word, Excel, PowerPoint, and Access
Certified: Principal/Program Administrator and Montana Writing Project Teacher Consultant
SEMS (Site Emergency Management System)
CPR and First Aid
Member AAPC
SKILLS
Trained in Medcin, Medisoft, Encoder, NextGen, CPT, and ICD-9
Accounting Proficiency Exam Passed (University of Northern Colorado, Greeley, CO 1968)
Desktop Publishing
Typing: 56 wpm
Ten Key 82spm/92% accuracy
Customer Service Skills
Excellent interpersonal skills, office etiquette, and loyal with strong work ethic
Strong organizational, problem solving and analytical skills
Filing/Scheduling/Telephone/ Limited Shorthand
Budget Management and Supervision Experience
Professional Development Trainer Experience
Creative problem solver
Trained in Ventures Hiring
Bilingual: Thai
Courses in:
o Medical Office Administration
o Microsoft Excel, PowerPoint, Access, Word
o Anatomy & Physiology
o Medical Terminology
o Human Diseases
o Accounting
o Budgeting
o Leadership
o Creative Problem Solving
o Conflict Resolution
o Diversity
o Economics
o Business Systems
o Professional Development
With my Microsoft Computer Applications Specialist, as well Site Emergency Management System safety certifications, I can also provide your company with excellent customer service, filing, scheduling, and professional telephone services. I have a depth and breadth of experience in all these areas since I have worked in public education for many years. As an administrator, I efficiently and effectively worked with the public in handling concerns and solving problems; and on a daily basis, I completed and filed reports, wrote and managed multi-year grants and budgets, supervised and directed staffs, solved issues and concerns via creative problem solving and conflict resolution training, and provided hands-on effective leadership in all daily operations. I also have experience in conducting professional development trainings for staff, as well as experience in creating newsletters and working with Desktop Publisher.
I have worked effectively and in a supportive manner with diverse ethnic populations in the various school districts, and I work well under pressure and pride myself on being well organized, detail orientated, efficient, and reliable in completing difficult tasks ahead of schedule. Having a degree in English, I am an excellent communicator who follows Steven Covey’s mantra of “seek first to understand and then be understood.” Multi-tasking was naturally part of my educational work, and I always enjoyed creatively solving problems for others and making the workplace enjoyable for all by encouraging people’s hearts.
OBJECTIVE
A challenging position as a Medical Office Administrator or Coder, which will allow professional growth and utilization of my training and education in service to your organization
EXPERIENCE
ADMINISTRATION
PRINCIPAL, WHITE PASS JUNIOR SENIOR HIGH SCHOOL, Randle, Washington 07/2005 - 07/2009
• Drafted grant packages, implemented Business Week, fostered a New Market Skills relationship with area hospitals for students pursuing a career in the medical field, and wrote and managed a GEAR UP grant valued at $145,000 over three years.
• Managed operational functions, including administering and tracking a $20,000 annual budget ensuring operating needs were met; oversaw staff recruiting, hiring, and dismissal as warranted.
• Directed all academic and administrative operations for a school employing 22 staff and six support staff.
PRINCIPAL, GUSTINE HIGH SCHOOL AND PIONEER ALTERNATIVE SCHOOL, Gustine, California 07/2003 - 07/2005
• Managed all personnel issues, including overseeing faculty hiring, discipline, and referrals; mentored and advised staff to improve overall performance ensuring quality and performance standards were met or exceeded.
• Streamlined operations and minimized risk by revising safety and crisis intervention plans
• Administered and tracked a $40,000 operating budget while overseeing the daily activities of 26 teachers and nine support staff
• Enhanced operations by revising safety (SEMS) and crisis intervention plans
EDUCATION
INTERFACE COLLEGE – Spokane, Washington 01/10-present
Computer Applications and Medical Office Administration, Coding
UNIVERSITY OF WASHINGTON —Seattle, Washington 06/2000-06/2001
Administration Credentials
GONZAGA UNIVERSITY – Spokane, Washington 08/1988-06/1990
Master of Arts in English Literature
UNIVERSITY OF NORTHERN COLORADO – Greeley, Colorado 09/1967-03/1971
Bachelor of Arts in English Education
Various other colleges for courses in bookkeeping, computers, Desktop Publishing 1976-2009
CERTIFICATIONS AND MEMBERSHIPS
Certified in: Microsoft Word, Excel, PowerPoint, and Access
Certified: Principal/Program Administrator and Montana Writing Project Teacher Consultant
SEMS (Site Emergency Management System)
CPR and First Aid
Member AAPC
SKILLS
Trained in Medcin, Medisoft, Encoder, NextGen, CPT, and ICD-9
Accounting Proficiency Exam Passed (University of Northern Colorado, Greeley, CO 1968)
Desktop Publishing
Typing: 56 wpm
Ten Key 82spm/92% accuracy
Customer Service Skills
Excellent interpersonal skills, office etiquette, and loyal with strong work ethic
Strong organizational, problem solving and analytical skills
Filing/Scheduling/Telephone/ Limited Shorthand
Budget Management and Supervision Experience
Professional Development Trainer Experience
Creative problem solver
Trained in Ventures Hiring
Bilingual: Thai
Courses in:
o Medical Office Administration
o Microsoft Excel, PowerPoint, Access, Word
o Anatomy & Physiology
o Medical Terminology
o Human Diseases
o Accounting
o Budgeting
o Leadership
o Creative Problem Solving
o Conflict Resolution
o Diversity
o Economics
o Business Systems
o Professional Development
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