I have several denials for the same patient and the only reason they give is M77, which is missing/incomplete/invalid/inappropriate place of service. The patient gets 2 unna boots every week. I have researched past claims and the ones that were paid for are identical to the ones that were denied only on different dates. I have looked everywhere and have found no answer as to why some were paid and some were denied. Had anyone else had this problem? I am completely lost on this one. I am a fairly new coder and not sure what else to do to figure out why some are getting paid and some aren't. Any suggestions anyone????
Thanks so much
Thanks so much