I need advice. My facility did a preventative screening Dexa on a patient. It was found that this patient had osteopenia. I coded the claim as Osteopenia rather than using the V screening code. The patient's insurance processed it and accessed a patient portion. The patient was told by the insurance company that they would pay 100% if the claim was recode using the preventative code instead of the diagnosis code. The patient called me and asked me to do so. I called the insurance company and explained the situation and they told me that I could only recode if I filed it incorrectly the first time.
My question is: Did I code the claim correctly by coding osteopenia, even though there wasn't a diagnosis when the patient had the exam?
Thanks for any help you can give me.
My question is: Did I code the claim correctly by coding osteopenia, even though there wasn't a diagnosis when the patient had the exam?
Thanks for any help you can give me.