tlperry0615
New
Our office has a patient who transferred to our care at 22 weeks (having 5 visits with the previous OB). The patient ended up being high risk and needed more care than a normal pregnancy (over 20 visits before delivery, with a number of ultrasounds, injections ect) - we billed for a global delivery (59400), however Aetna will not remit payment to us due to the other OB billing 59425. With 2 attempts at appealing with supporting documentation to show Aetna that the patient had above the normal care and that we should be paid for this they do not seem to be budging on their decision, only telling us we need to change our delivery code due to bundling in their system with the 59425.
We are stuck on where to move next with this claim. Any input would be appreciated!