I work in an Urgent Care and we are having some trouble with the E/M code for emergency situations when patients are transported by squad to the ER. In these emergency situations we are only coming up with a 99214 level E/M for established patients but it seems that these should be a higher level of 99215. One of our coders read that anytime a patient is transported by squad that their histroy level automatically becomes a high. Does anyone know if this is true?