Gator
Networker
I often, especially with self-pay patients, need to explain the cost/level of their office visit. I have adopted a policy of "less is more" because the more I try to explain all of the criteria that goes into it the less clear it becomes.. I did have someone today who just wasn't getting it. They just don't understand that you and I can come in for the same thing but, we might have different levels of office visit charged. (Ex: I have some underlying issues that you don't and those issues need to be managed in conjunction for what we are both being seen for. You are pretty straight forward but, I am not. Or We both come in for just DM check but, mine is uncontrolled and I have co-morbidities that you don't, and my meds are not working and. . . . ) Are there any buzz words or phrases any of you use in this situation?