Sundancer
Networker
Most recently an Office Manager for a small local medical practice in the Tyson's/Vienna area with over two years experience with billing and coding, and over 10 years in the insurance industry as a licensed L&H professional.
I am currently looking for a Coding and/or Billing position in the Northern VA/Washington DC area. I would also be open to relocating to other parts of Virginia (Charlottesville/H'burg/Roanoke, Va Beach/Norfolk/W'burg) or even to east Tennessee area (K'ville/TriCities, Chattanooga, Nashville) for the right career position.
I do have experience in spite of the -A! I am in process of applying to have it removed.
Thank you for your consideration.
Laurie Lemons
**files won't attach for some reason, so have no choice but to C&P. Contact me and I'll be happy to send a .pdf file of my resume.**
LAURIE S. LEMONS, CPC-A
703.314.1483 laurie01@comcast.net
________________________________________
MEDICAL CODER/BILLER
Experienced, versatile, credentialed professional desires a challenging career position, building on 2 years as an
Office Manager & Biller for an Integrative Medicine practice and 10+ years of experience in the insurance benefits field.
Dedicated, hard working, analytical, self-motivated problem solver with ability to perform under pressure.
________________________________________
SKILLS & QUALIFICATIONS
* CPC-A earned Nov 2013
* ICD-9-CM, CPT-4 and HCPCS-II coding experience
* Chiropractic, Musculoskeletal, and general Internal Medicine
* ICD-10-CM training in progress
* Medical Terminology
* Chiro8000, Medisoft software
* EMR/EHR exposure
* Accounts Receivable/Payable
* L&H licensed since 2002
* Current licenses in VA MD DC FL GA
* Employee Benefits - Core, Group & Voluntary
* MS Office 2003/2007/2010
* HIPAA regulations
* Attention to detail with a focus on accuracy and quality
* Commitment to excellence
* Solid work ethic
* Excellent verbal and written communication skills
* Vigorous approach to managing day-to-day activities and tasks
* Customer-service oriented
* Creative and Innovative
* Computer savvy
* Ability and Willingness to learn new skills
________________________________________
RELATED PROFESSIONAL EXPERIENCE
Virginia Diagnostic & Natural Medicine Clinic, P.C. - Dunn Loring, VA 01/2012 to 01/2014
Office Manager/Medical Biller
* Responsible for overall day-to-day management of the office and performance of administrative duties
* Handled all aspects of patient encounter and account financials (i.e., appointments, verify insurance, check in/out, post charges,
collect co-pay/deductible, account balance reconciliation and collections, patient statements, bank deposits)
* Analyzed and evaluated medical records to identify and assign CPT and ICD-9-CM codes on all billable services
* Accurately entered procedure codes, diagnosis codes and patient information into billing software
* Prepared clean claims weekly, achieving and maintaining 98-99% approval accuracy on first time submissions
* Reviewed denied claims, analyzed missing/incorrect data and resubmitted corrected claim, follow-up on appeals
* Processed claim payments from insurance companies, posted payments and adjustments to patient account
* Reorganized and efficiently managed in-house nutraceutical supplement and medical lab supply inventories
* Identified and reduced excess/expired inventory, streamlining supply reordering for efficient and appropriate usage
* Performed daily backups to office computer server for patient management and billing software
Mutual of Omaha, Don Lilly, Jr Division Office - Manassas, VA 11/2008 to 07/2010
Career Agent See below with Independent agent, Aflac
Hamilton Insurance Agency - Fairfax, VA 5/2005 to 02/2009
Enrollment Coordinator/Counselor
* Coordinated, organized and scheduled open and quarterly enrollment meetings for new and existing clients including
initiating client contact, acquiring census information, assigning staff, and providing timely and complete responses
* Directed a field of 7-10 contract enrollment counselors: assist with acquiring/maintaining state licenses and appointments,
initial/ongoing counselor training, enrollment assignments, conduct/coordinate conference calls, provide enrollment materials,
review products and procedures prior to enrollment, approved timesheets to payroll
* Updated existing policy/procedure handbooks and created new enrollment counselor training materials
* Facilitated all aspects of enrollment personnel travel i.e., scheduling and securing airfare, transportation and lodging
* Attended open enrollment meetings and benefit fairs to generate interest and enthusiasm about plans
* Conducted field enrollments including pre-enrollment contact with HR, meet with employees one-on-one and/or in group
meetings to explain benefits, answer questions or concerns, and assist with completing enrollment paperwork
* Obtained feedback during enrollment on attendance and adequacy of supplies, resolved issues and complaints
* Post-enrollment follow-up, resolved any pended applications and maintained accurate and complete records
* Supported Sales/Service Depts. in retention efforts by cultivating and maintaining client relationships, provide feedback
Mutual of Omaha, Don Lilly, Jr Division Office - Manassas, VA 11/2008 to 07/2010
Aflac, Virginia East, WWHQ GA - Woodbridge, VA 05/2004 to 7/2006
Independent/Career Agent
* Solicited sales and service by finding new client accounts, contacting to consider adding supplemental voluntary benefits;
also direct (individual) sales for life, disability, Medicare supplement, long-term care and other products
* Promoted products and services through various marketing techniques such as mailings, brochure distribution, and
chamber of commerce events to generate interest and build rapport within business community
* Scheduled and conducted initial meeting with prospective payroll account, complete all paperwork to establish account
* Conducted employee meetings, explained benefits of the selected products, assisted with completing applications
* Follow-up on any pending applications and with employers after completion of enrollment to answer any remaining questions,
ensure they understand billing and adding payroll deductions
* Managed sales, service and retention efforts while cultivating client relationships to promote products and services
* Frequent servicing of accounts, assisting employer/employee with completing claims paperwork, asking for referrals
________________________________________
ADDITIONAL EMPLOYMENT HISTORY
NVTemps, Inc. - Falls Church, VA 09/2011 to 06/2012, 03/2014 to present
Short term assignments - Administrative assistance duties for various clients in need
Va Diagnostic and Natural Medicine Clinic - started 01/2012, temp to perm
Adecco, Inc. - Sterling, VA 02/2011 to 09/2011
Short term assignments - Administrative assistance duties for various clients in need
BridgeTrust Title (BB&T) Oakton, VA 4/11-8/11 - Title research, settlement assistance
Fanfoto, Inc. (Div. of Sharpshooter Photo) - Washington, D.C. region 04/2010 to 09/2011
Assistant Manager, Photographer covering Washington Nationals baseball and Washington Redskins football
Previous career in Photography Industry - Northern Virginia area
Pro Sales, Lab Manager, Staff Photographer & Dept Manager - various employers 1991-2001
Seasonal tour photographer, D.C. - First Exposure, Inc. - 2001-present
Freelance work 1991 - present
________________________________________
EDUCATION & TRAINING
Northern Virginia Community College - Workforce Development division
Medical Billing & Coding program 2012-2013
Medical Terminology, Medical Billing I &II 2012, CPC Part I Coding Basics Spring 2013, CPC Part II Exam Boot Camp Fall 2013
AFLAC - VA East, Roanoke, VA
NASS/L.E.A.S.E. training, Enhancement 1&2, Basic & Advanced Flex, Smart-App, Various Product Knowledge
Spring/Summer 2004
PFS - Manassas, VA
Virginia State Life & Health licensing class, Aug 2002
Passed L&H exam Sept 2002 91%
Northern Virginia Community College
Basic Photography & Commercial Photography Program, Alexandria & Woodbridge Campuses 1991, 1993, 1998-2002
USAF Technical Training
Supervisory Training, 1988
NCO Preparatory Course, 1988
Weather Specialist, 1986 Honor Graduate 98%
USAF BMTS, 1985 Honor Graduate
I am currently looking for a Coding and/or Billing position in the Northern VA/Washington DC area. I would also be open to relocating to other parts of Virginia (Charlottesville/H'burg/Roanoke, Va Beach/Norfolk/W'burg) or even to east Tennessee area (K'ville/TriCities, Chattanooga, Nashville) for the right career position.
I do have experience in spite of the -A! I am in process of applying to have it removed.
Thank you for your consideration.
Laurie Lemons
**files won't attach for some reason, so have no choice but to C&P. Contact me and I'll be happy to send a .pdf file of my resume.**
LAURIE S. LEMONS, CPC-A
703.314.1483 laurie01@comcast.net
________________________________________
MEDICAL CODER/BILLER
Experienced, versatile, credentialed professional desires a challenging career position, building on 2 years as an
Office Manager & Biller for an Integrative Medicine practice and 10+ years of experience in the insurance benefits field.
Dedicated, hard working, analytical, self-motivated problem solver with ability to perform under pressure.
________________________________________
SKILLS & QUALIFICATIONS
* CPC-A earned Nov 2013
* ICD-9-CM, CPT-4 and HCPCS-II coding experience
* Chiropractic, Musculoskeletal, and general Internal Medicine
* ICD-10-CM training in progress
* Medical Terminology
* Chiro8000, Medisoft software
* EMR/EHR exposure
* Accounts Receivable/Payable
* L&H licensed since 2002
* Current licenses in VA MD DC FL GA
* Employee Benefits - Core, Group & Voluntary
* MS Office 2003/2007/2010
* HIPAA regulations
* Attention to detail with a focus on accuracy and quality
* Commitment to excellence
* Solid work ethic
* Excellent verbal and written communication skills
* Vigorous approach to managing day-to-day activities and tasks
* Customer-service oriented
* Creative and Innovative
* Computer savvy
* Ability and Willingness to learn new skills
________________________________________
RELATED PROFESSIONAL EXPERIENCE
Virginia Diagnostic & Natural Medicine Clinic, P.C. - Dunn Loring, VA 01/2012 to 01/2014
Office Manager/Medical Biller
* Responsible for overall day-to-day management of the office and performance of administrative duties
* Handled all aspects of patient encounter and account financials (i.e., appointments, verify insurance, check in/out, post charges,
collect co-pay/deductible, account balance reconciliation and collections, patient statements, bank deposits)
* Analyzed and evaluated medical records to identify and assign CPT and ICD-9-CM codes on all billable services
* Accurately entered procedure codes, diagnosis codes and patient information into billing software
* Prepared clean claims weekly, achieving and maintaining 98-99% approval accuracy on first time submissions
* Reviewed denied claims, analyzed missing/incorrect data and resubmitted corrected claim, follow-up on appeals
* Processed claim payments from insurance companies, posted payments and adjustments to patient account
* Reorganized and efficiently managed in-house nutraceutical supplement and medical lab supply inventories
* Identified and reduced excess/expired inventory, streamlining supply reordering for efficient and appropriate usage
* Performed daily backups to office computer server for patient management and billing software
Mutual of Omaha, Don Lilly, Jr Division Office - Manassas, VA 11/2008 to 07/2010
Career Agent See below with Independent agent, Aflac
Hamilton Insurance Agency - Fairfax, VA 5/2005 to 02/2009
Enrollment Coordinator/Counselor
* Coordinated, organized and scheduled open and quarterly enrollment meetings for new and existing clients including
initiating client contact, acquiring census information, assigning staff, and providing timely and complete responses
* Directed a field of 7-10 contract enrollment counselors: assist with acquiring/maintaining state licenses and appointments,
initial/ongoing counselor training, enrollment assignments, conduct/coordinate conference calls, provide enrollment materials,
review products and procedures prior to enrollment, approved timesheets to payroll
* Updated existing policy/procedure handbooks and created new enrollment counselor training materials
* Facilitated all aspects of enrollment personnel travel i.e., scheduling and securing airfare, transportation and lodging
* Attended open enrollment meetings and benefit fairs to generate interest and enthusiasm about plans
* Conducted field enrollments including pre-enrollment contact with HR, meet with employees one-on-one and/or in group
meetings to explain benefits, answer questions or concerns, and assist with completing enrollment paperwork
* Obtained feedback during enrollment on attendance and adequacy of supplies, resolved issues and complaints
* Post-enrollment follow-up, resolved any pended applications and maintained accurate and complete records
* Supported Sales/Service Depts. in retention efforts by cultivating and maintaining client relationships, provide feedback
Mutual of Omaha, Don Lilly, Jr Division Office - Manassas, VA 11/2008 to 07/2010
Aflac, Virginia East, WWHQ GA - Woodbridge, VA 05/2004 to 7/2006
Independent/Career Agent
* Solicited sales and service by finding new client accounts, contacting to consider adding supplemental voluntary benefits;
also direct (individual) sales for life, disability, Medicare supplement, long-term care and other products
* Promoted products and services through various marketing techniques such as mailings, brochure distribution, and
chamber of commerce events to generate interest and build rapport within business community
* Scheduled and conducted initial meeting with prospective payroll account, complete all paperwork to establish account
* Conducted employee meetings, explained benefits of the selected products, assisted with completing applications
* Follow-up on any pending applications and with employers after completion of enrollment to answer any remaining questions,
ensure they understand billing and adding payroll deductions
* Managed sales, service and retention efforts while cultivating client relationships to promote products and services
* Frequent servicing of accounts, assisting employer/employee with completing claims paperwork, asking for referrals
________________________________________
ADDITIONAL EMPLOYMENT HISTORY
NVTemps, Inc. - Falls Church, VA 09/2011 to 06/2012, 03/2014 to present
Short term assignments - Administrative assistance duties for various clients in need
Va Diagnostic and Natural Medicine Clinic - started 01/2012, temp to perm
Adecco, Inc. - Sterling, VA 02/2011 to 09/2011
Short term assignments - Administrative assistance duties for various clients in need
BridgeTrust Title (BB&T) Oakton, VA 4/11-8/11 - Title research, settlement assistance
Fanfoto, Inc. (Div. of Sharpshooter Photo) - Washington, D.C. region 04/2010 to 09/2011
Assistant Manager, Photographer covering Washington Nationals baseball and Washington Redskins football
Previous career in Photography Industry - Northern Virginia area
Pro Sales, Lab Manager, Staff Photographer & Dept Manager - various employers 1991-2001
Seasonal tour photographer, D.C. - First Exposure, Inc. - 2001-present
Freelance work 1991 - present
________________________________________
EDUCATION & TRAINING
Northern Virginia Community College - Workforce Development division
Medical Billing & Coding program 2012-2013
Medical Terminology, Medical Billing I &II 2012, CPC Part I Coding Basics Spring 2013, CPC Part II Exam Boot Camp Fall 2013
AFLAC - VA East, Roanoke, VA
NASS/L.E.A.S.E. training, Enhancement 1&2, Basic & Advanced Flex, Smart-App, Various Product Knowledge
Spring/Summer 2004
PFS - Manassas, VA
Virginia State Life & Health licensing class, Aug 2002
Passed L&H exam Sept 2002 91%
Northern Virginia Community College
Basic Photography & Commercial Photography Program, Alexandria & Woodbridge Campuses 1991, 1993, 1998-2002
USAF Technical Training
Supervisory Training, 1988
NCO Preparatory Course, 1988
Weather Specialist, 1986 Honor Graduate 98%
USAF BMTS, 1985 Honor Graduate
Last edited:
