eharloff
Networker
Can somebody steer me in the right direction please?![Anguished face :anguished: 😧](https://cdn.jsdelivr.net/joypixels/assets/7.0/png/unicode/64/1f627.png)
So, I was originally trained that when an insurance company takes back money, I need to delete all charges and make sure claim balance is $0 because the insurance company is reprocessing the claim and wait until the next payment comes through to enter the correct charges. BUT doing this leads to a $0 balance for the claim (the claim should be the amount they're taking back)? So on this particular voucher I have, the bottom of the last page has this: PROV ADJ CODE1 & FCN/OTHER IDENTIFIER: FB:BF AMT: -47.33. I would keep the check as a negative $47.33 correct? I wouldn't want to make the check equal out to $0.00 because then I wouldn't be able to do a reversal? Idk if this even makes sense, it's hard to explain. ASAP answers would be wonderful![Upside-down face :upside_down: 🙃](https://cdn.jsdelivr.net/joypixels/assets/7.0/png/unicode/64/1f643.png)
![Upside-down face :upside_down: 🙃](https://cdn.jsdelivr.net/joypixels/assets/7.0/png/unicode/64/1f643.png)
![Upside-down face :upside_down: 🙃](https://cdn.jsdelivr.net/joypixels/assets/7.0/png/unicode/64/1f643.png)
![Upside-down face :upside_down: 🙃](https://cdn.jsdelivr.net/joypixels/assets/7.0/png/unicode/64/1f643.png)
I was taught when I started that I cannot have any "red" numbers in the "unposted" column... but shouldn't I have unposted $ considering what is going on?
![Anguished face :anguished: 😧](https://cdn.jsdelivr.net/joypixels/assets/7.0/png/unicode/64/1f627.png)
So, I was originally trained that when an insurance company takes back money, I need to delete all charges and make sure claim balance is $0 because the insurance company is reprocessing the claim and wait until the next payment comes through to enter the correct charges. BUT doing this leads to a $0 balance for the claim (the claim should be the amount they're taking back)? So on this particular voucher I have, the bottom of the last page has this: PROV ADJ CODE1 & FCN/OTHER IDENTIFIER: FB:BF AMT: -47.33. I would keep the check as a negative $47.33 correct? I wouldn't want to make the check equal out to $0.00 because then I wouldn't be able to do a reversal? Idk if this even makes sense, it's hard to explain. ASAP answers would be wonderful
![Upside-down face :upside_down: 🙃](https://cdn.jsdelivr.net/joypixels/assets/7.0/png/unicode/64/1f643.png)
![Upside-down face :upside_down: 🙃](https://cdn.jsdelivr.net/joypixels/assets/7.0/png/unicode/64/1f643.png)
![Upside-down face :upside_down: 🙃](https://cdn.jsdelivr.net/joypixels/assets/7.0/png/unicode/64/1f643.png)
![Upside-down face :upside_down: 🙃](https://cdn.jsdelivr.net/joypixels/assets/7.0/png/unicode/64/1f643.png)
![Upside-down face :upside_down: 🙃](https://cdn.jsdelivr.net/joypixels/assets/7.0/png/unicode/64/1f643.png)