cheryldudley8
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Good Morning fellow Coders,
We had an auditing firm disagree with some of our E/M's with their explanation as the visit was not "billable". The reason they felt these visits were not billable had to do with the HPI not being documented by the provider. I know this a DG, so in these cases, the History component i guess was considered incomplete/void ( by the auditors) and deemed the entire service as not billable. My question with this is, for the established patients, only two criteria are required so if there is either detailed/comprehensive PE and a MDM of low/moderate etc ( do not know the specific case scenario of what level pe/mdm etc) . why couldn't these established visits be acceptable/billable? I've been researching and researching and can't find anything in writing to state that if a criteria is incomplete/void/doesn't even meet lowest level, (especially history due to documentation errors etc) the entire visit isn't billable. I can of course see this to be true for new patients,(need three of three) but i was curious if anyone either has seen this documented somewhere etc or had any advise on this type of situation? Any help would be greatly appreciated as we are planning on giving feedback and would like documented proof, if this scenario isn't truely billable?
We had an auditing firm disagree with some of our E/M's with their explanation as the visit was not "billable". The reason they felt these visits were not billable had to do with the HPI not being documented by the provider. I know this a DG, so in these cases, the History component i guess was considered incomplete/void ( by the auditors) and deemed the entire service as not billable. My question with this is, for the established patients, only two criteria are required so if there is either detailed/comprehensive PE and a MDM of low/moderate etc ( do not know the specific case scenario of what level pe/mdm etc) . why couldn't these established visits be acceptable/billable? I've been researching and researching and can't find anything in writing to state that if a criteria is incomplete/void/doesn't even meet lowest level, (especially history due to documentation errors etc) the entire visit isn't billable. I can of course see this to be true for new patients,(need three of three) but i was curious if anyone either has seen this documented somewhere etc or had any advise on this type of situation? Any help would be greatly appreciated as we are planning on giving feedback and would like documented proof, if this scenario isn't truely billable?